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Super.com Reviews

4.5 Rating 6,012 Reviews
88 %
of reviewers recommend Super.com
4.5
Based on 6,012 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Anonymous  // 01/01/2019
It was easy
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Posted 2 years ago
Sper easy to book and prices consistently best I could find.
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Posted 2 years ago
This was the first time I’ve use it for travel, it was a fantastic experience and a low low price. I would highly recommend if you were going to book anything this would be the site to go to, and I travel a lot.
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Posted 2 years ago
SuperTravel had the best price and easy booking. Will definitely use them again!
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Posted 2 years ago
Excellent!…easy to book.
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Posted 2 years ago
Grate services: Best prices Quick response through WhatsApp Follow up during my vacation and after 👍👍👍
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Posted 2 years ago
Had Avery nice stay . Very friendly And clean. Would stay again.
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Posted 2 years ago
Used this service to book my hotel for a week long trip in LA. Loved it! Such a great deal at a great boutique hotel
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Posted 2 years ago
Got a great rate in a great hotel during my stay in Dallas Texas. The process was simple, easy and accurate. The price was unbelievable and I will definitely use this service in the future. No hassle, no mess no fuss just accuracy.
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Posted 2 years ago
First time using Supertravel. Was very impressed with the price. When we showed up at the hotel, everything went very smoothly and no extra fees. Very happy about that. Saved over $40 compared to the other offers.
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Posted 2 years ago
One week I booked a hotel over the phone after checking price and availability. The next week I needed to stay in same area, I choose SuperTravel for the same hotel and saved $100. That’s a fact!
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Posted 2 years ago
Great rooms friendly service. Lovely breakfast
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Posted 2 years ago
Cheap and never a problem
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Posted 2 years ago
Terrible company. Bait and Switch. I booked for one location and they confirmed me in another. Wouldnt help to fix it.
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Posted 2 years ago
Hi Traci, Thank you for reaching out and we are so sorry to hear about the problem you had with your reservation. Please note that we do not have the ability to modify any reservations or change your research. Every reservation is made based on the search that is made in order to list the options based on the criteria that you have input. If the dates or hotel that you have selected are not available, the system lets you know and shows the next available dates and other hotel options. It is the guest's responsibility to confirm the dates and the hotel before moving to the payment page and then finalizing the purchase. Unfortunately, because you've booked a non-refundable reservation, we are unable to make any changes to your booking, including changing the dates, and cancellation will not result in a refund. Please note that this was communicated on the booking form before the reservation was made, and later on the confirmation page. The only exception would be if you had reached out directly to the accommodation, and they send you our way because you have reached an agreement. If so, please ensure you get written confirmation that they will discount or refund your stay, outlining the date of stay and the guest's name. Alternatively, if you reached out to them by phone or in person, please always make sure to get the name and position of the staff that has accepted your request. To speed up the process, we have escalated this matter to our Amendments team who will be reaching out to the accommodation on your behalf and request an exception to be made. They will follow up with you as soon as possible. We reiterate our apologies for any inconvenience and we appreciate your patience.
Posted 2 years ago
Excellent simple process fantastic price. Highly recommend
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Posted 2 years ago
Price is the most affordable, less than what hotels itself charge, very fast
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Posted 2 years ago
Very close to universal , shopping and restaurants. Hotel is nice. Amenities are very good. Free breakfast is appreciated
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Posted 2 years ago
Not only was my transaction quick and easy... I got the best hotel price. Very happy!
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Posted 2 years ago
Muy sencillo, gracias ☺️
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Posted 2 years ago
Good experience
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Posted 2 years ago
Super.com is rated 4.5 based on 6,012 reviews