Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,012 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,012 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Searched multiple sites and hotels when came across SuperTravel and they had the best rate for a really good hotel that we were happy with. Recommend using them for others and future travel.”

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Posted 2 years ago

“The price was great. It was fast confirmation. I will definitely be using them from here on out.”

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Posted 2 years ago

“The price was excellent”

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Posted 2 years ago

“Top Angebot und Leistung wir haben uns umsorgt gefühlt wie 1.Klasse priority!!!! Wenn man mit 5 sterne bucht.dann hier....super weiter so”

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Posted 2 years ago

“I was a bit worried when SuperTravel asked for my phone number to verify my booking as I’d never heard of them and their rate was MUCH lower than anyone else’s on Booking.com. But it turned out great! I saved about $40 and the hotel had my reservation and I haven’t been getting spam calls. Highly recommend!”

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Posted 2 years ago

“Lovely prices Easy to book Wonderful hotel even had a free shuttle to airport and a lovely friendly staff”

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Posted 2 years ago

“https://fly.snaptravel.com/. SCAM. FRAUDSTERS. RUN AWAY FROM THE FRAUDSTERS. Made booking online, few minutes later received an email that my reservation got cancelled with NO explanation and the refund was issued to a COMPLETELY DIFFERENT CARD NUMBER with the wrong home address with my name. The website doesn’t have the phone number so had to google it (18777782321 and 18336005830). I was told due to the airlines no longer offered the same rate my transaction got cancelled, so this morning I checked their website, same rate for the same ticket the agent didn’t answer that question neither about my refund, she just hung up on me, called back of course no one answered. that refund was issued and marked as urgent. NO REFUND. GOING TO REPORT THE FRAUDSTERS.”

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Posted 2 years ago

Hi Richard, thank you for reaching out and we are so sorry to hear about your experience. Kindly be advised that we have reached out to our flights team to get more clarification on your concern. We apologize for the inconvenience and we appreciate your patience. One of our team members will reach out to you accordingly.

Posted 2 years ago

“Simple and speedy”

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Posted 2 years ago

“Great price and service!”

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Posted 2 years ago

“Smooth. Easy.”

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Posted 2 years ago

“I was traveling through Texas and I was getting really tired. We had no idea where we were going to stay the night. We were able to get a nice hotel for a good price.”

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Posted 2 years ago

“Super travel was so easy to use and they texted updates with reservation number quickly and the price was much cheaper than any other site. Keep up the good work. Was my first time to use and was very impressed.”

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Posted 2 years ago

“Check in was easy. Accessible parking. Beautiful lobby/dining area. No complaints with room. It was clean an had no odor. Not much selection for TV channels but wasn't a huge deal. Pleased overall.”

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Posted 2 years ago

“It's was clean and no noise. I felt the that at it being 8pm the lobby should of been open”

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Posted 2 years ago

“Great hotel and great price couldn’t enjoyed it more love my stay staff was awesome room was very clean the morning breakfast was spectacular!”

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Posted 2 years ago

“so far so good. very good prices and easy booking. Hope the rest of stay is like the beginning.”

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Posted 2 years ago

“Used twice so far. Great prices. Super easy. No issues at all.”

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Posted 2 years ago

“AWESOME PRICE FOR ROOM ! CHEAPEST PRICE IVE SEEN ON THE INTERNET. WILL MAKE MY GO TO FOR ALL TRIPS.”

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Posted 2 years ago

“Good rates hardly ever have trouble with service I have used them a lot and get coupons for discounts on bookings.”

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Posted 2 years ago

“Was great fast and convenient. Great prices I recommend booking with supertravel”

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Posted 2 years ago

Super.com is rated 4.5 based on 6,012 reviews