Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,012 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,012 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price at very nice hotel”

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Posted 2 years ago

“Excelente”

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Posted 2 years ago

“The least we've spent on a motel in years. Very satisfied.”

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Posted 2 years ago

“Consistently the best price.”

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Posted 2 years ago

“Great price on hotel and site easy to use”

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Posted 2 years ago

“It´s a great site if you´re looking best prices,”

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Posted 2 years ago

“No comment”

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Posted 2 years ago

“It was an overall great experience from the ease of use to the very low price I received.”

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Posted 2 years ago

“Simple and easy. No guessing”

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Posted 2 years ago

“Easy to book, worked out well!”

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Posted 2 years ago

“Quick and Easy. Also best price out there.”

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Posted 2 years ago

“Rooms were so clean and roomy. Bathroom was huge!”

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Posted 2 years ago

“ME GUSTO MUCHO”

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Posted 2 years ago

“I got an amazing room in Downtown Nashville for about $60 less than any other website”

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Posted 2 years ago

“Compra on-line. Minutos depois já apareceu no sistema do hotel. Muito bom.”

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Posted 2 years ago

“Great savings and good communication”

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Posted 2 years ago

“SCAM SITE! DO NOT USE!!! Terrible customer service, poor communication Asked to change a date (not even a refund) as I had to head out of town because I was told that my mom was hospitalized. Not worth saving $10 or $20.”

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Posted 2 years ago

Hi Rodolfo, We are truly sorry to hear that you had trouble with your reservation and wish your mother a speedy recovery. We can assure you that we are a legitimate company. We've been featured in the New York Times, SmarterTravel, Conde Nast Traveler and dozens of other press outlets. We kindly ask you to review the Terms & Conditions on our website, so you can get a better understanding of the policies of your reservation and the scope of our services. Policies are not set by us but rather set by the accommodation and only with their permission, we can override those policies. We hope we have clarified your doubts and concerns.

Posted 2 years ago

“Quick booking 😃👍👍👍”

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Posted 2 years ago

“Very professional service and keen customer care follow up.”

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Posted 2 years ago

“Pricing was straight forward and offered the best price overall when booking last minute...”

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Posted 2 years ago

Super.com is rated 4.5 based on 6,012 reviews