Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,077 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,077 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a room for a night in Boston because I had an early procedure at the hospital the next day. So, rather than fighting traffic and leaving my house at 500am I looked to book it someplace that wasn't too expensive. I went through the typical hotel sites and found a place. About 2 hrs later Super Travel popped up on phone. I looked up the same hotel and it was $35 cheaper for the same room. I quickly cancelled my other reservation and saved the extra money. For my 12 hour stay it was well worth it.”

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Posted 2 years ago

“Very good service, cheapest site on internet 👍🏼”

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Posted 2 years ago

“Super easy website to use and best price on the internet. And that didn't change at the last minute! Got the hotel and dates we wanted and will definitely use this site for future travel!”

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Posted 2 years ago

“Scam scam beware”

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Posted 2 years ago

Hi Magi, thank you for reaching out and we are so sorry to hear about your perception of our service. We can assure you that we are a legitimate company. We've been featured in the New York Times, SmarterTravel, Conde Nast Traveler, and dozens of other press outlets. Our hotel rooms are sourced from different partners to get you the best rates, and what makes us special is our access to exclusive deals which are only available through direct messaging. This is just to explain that we definitely not trying to mislead anyone and we are truly sorry that it has caused you this inconvenience. It is just that, unfortunately, incidents that might occur in the travel industry, that as a third-party we cannot control. For more information about Snaptravel, please visit our website! https://www.super.com/travel/ Can you provide with us more information on your concern so our support team may better assist you? All our contact information is available on the app and the site: https://help.livesuper.com/support/solutions/articles/48001209680-how-to-contact-supertravel

Posted 2 years ago

“Was able to find me a better rate at last minute.I plan on using them agaih.”

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Posted 2 years ago

“Everything was excellent. And I will be using this site again.”

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Posted 2 years ago

“Check-in was excellent and easy. The price was cheaper than other sites. I can’t wait to book my next vacation on SuperTravel.”

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Posted 2 years ago

“We have great price for our suite, place very nice also the staff at the hotel was nice and very helpful.”

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Posted 2 years ago

“Fue muy fácil de usar y sin cargos escondidos”

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Posted 2 years ago

“Súper rápido y fácil”

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Posted 2 years ago

“Very good price and offers on subsequent transactions. Saves me loads on stays away. Never had a query with any booking through them. All as expected”

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Posted 2 years ago

“It was the cheapest offer for our hotel in Abu Dhabi, everything was perfect without any problems. Thank you”

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Posted 2 years ago

“Great price I was able to stay at a really nice hotel for a great price”

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Posted 2 years ago

“SuperTravel were very efficient, great price, travel messages of great help. The entire process was flawless. Thankyou”

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Posted 2 years ago

“Bestes Leben”

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Posted 2 years ago

“Super easy and a great rate!”

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Posted 2 years ago

“Super easy and best price.”

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Posted 2 years ago

“Estadía cómoda buen servicio al cliente la recomiendo”

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Posted 2 years ago

“Super easy to use and not confusing what so ever and no hoops to jump through.”

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Posted 2 years ago

“Gave me the best price over all”

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Posted 2 years ago

Super.com is rated 4.5 based on 6,077 reviews