Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw the hotel rate in Snaptravel is cheaper compared to other sites and it's faster when we get to the hotel there's no problem finding our booking.”

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Posted 4 years ago

“Look at various hotel booking apps and this one was the easiest to book and the cheapest.”

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Posted 4 years ago

“Super value and 100% Customer service effort. A rare company!”

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Posted 4 years ago

“Excellent customer service, messaged me reminder few days prior, messaged day before early check in/out and high room!! Fantastic service highly recommend’”

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Posted 4 years ago

“What a great price.. for this beautiful hotel... dining.. swimming, hot tub... beauty and location.”

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Posted 4 years ago

“Muy buena aplicación con descuentos increíbles”

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Posted 4 years ago

“Good value for money. Booking the hotel in Amsterdam was fast and easy. I will recommend it to my friends Giuseppe from Italy”

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Posted 4 years ago

“After admit I was skeptical at first, but this site literally has the best hotel deals I have ever seen. Got my room for an unbelievably low price completely hassle free. Literally cannot recommend this enough”

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Posted 4 years ago

“Always the cheapest rates around. Good service that nobody can beat, these other services claim to have the best prices however their geared more towards expensive hotels flight etc”

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Posted 4 years ago

“Easy and fast hotel booking.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Excellent service I received the cheapest rate at beautiful resort @ Destin Florida and they accommodated my every need Thank you so much!”

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Posted 4 years ago

“I got the same reservation I tried to get through the hotels website through Snaptravel for $20 less and took less than 5 minutes to finalize. i would recommend this service to ANYONE for its simplicity and quality of service! Thank you Snaptravel!”

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Posted 4 years ago

“Snaptravel is a scam. They send you a confirmed reservation and when you get to the hotel to check-in the hotel does not know or accepts the reservation. Spending hours trying to get a solution from customer service without any resolution.”

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Posted 4 years ago

Hi there, We are sorry to hear about your negative experience. Unfortunately as we are a third-party booking service, sometimes technical errors can occur with our suppliers and hotel. I have noted we fully refunded you for your booking and issued you credits for your trouble. We wish we could have done more and we apologize for your experience.

Posted 4 years ago

“Love this place always stay there when I'm on south beach...”

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Posted 4 years ago

“Love this place always stay there when I'm on south beach...”

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Posted 4 years ago

“You get the best discounts using snaptravel. Don't forget to tip.”

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Posted 4 years ago

“Great prices for hotels and easy cancellation policy.”

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Posted 4 years ago

“Good to save and some back”

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Posted 4 years ago

“Gave me the best price multiple times”

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Posted 4 years ago

Super.com is rated 4.5 based on 6,078 reviews