Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,077 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,077 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to book a room out of town, many many miles away from home. I had my kid with me so I was worried about cleanliness and safety but it picked us a great place and a great location and we had a great stay. I will be using this service forever now.”

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Posted 3 years ago

“Thanks for your help”

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Posted 3 years ago

“We are. Urgently staying in a hotel while we wait for our house. Using SUPER has saved us a ton of money at least $15-$30 each day. Even with the hotel loyalty program and discounts it still saves. Plus you get cash back and can have it loaded straight into your SUPER card.”

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Posted 3 years ago

“Excelente aplicación”

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Posted 3 years ago

“The service has always satisfied our needs”

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Posted 3 years ago

“I am very satisfied how Super travel was right on point!!!! I was able to book a nice hotel through SuperTravel with no problem and I will use them in the future. I recommend anyone to use them first including my family and friends. And I guarantee you will Not be disappointed.”

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Posted 3 years ago

“Price was wonderful as well as customer service will be using in near future again”

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Posted 3 years ago

“This is the best sight that I have ever used , price, quick service,etc.Will use it many more times.”

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Posted 3 years ago

“SuperTravel was so helpful when I made a mistake with my hotel reservation for the wrong date. The friendly customer service staff resolved the issue promptly. I would definitely use their service again! Keep up the good work!”

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Posted 3 years ago

“Hasselfree!!! I love it!!!”

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Posted 3 years ago

“Are you serious!? Supertravel is amazing! I've booked three times in the past month and they have been awesome. Only change I would say is to allow modifications to your reservation instead of cancelling and then rebooking. Otherwise they are rockstars!”

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Posted 3 years ago

“It was very easy, very understandable”

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Posted 3 years ago

“muy attentos muchas gracias”

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Posted 3 years ago

“I was able to find a hotel for a great price, close to the airport, restaurants and shopping facilities”

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Posted 3 years ago

“Found best rates,booking was very easy.”

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Posted 3 years ago

“I got a great price going through SuperTravel. I saved a lot of $$”

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Posted 3 years ago

“I found the best deal on a motel and it was quick and easy.”

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Posted 3 years ago

“I reserved a room online not knowing that the motel had been changed so my room was not reserved for me nor have I been contacted or reimbursed for my purchase. I have called them and emailed them multiple times not being able to be transferred to no one to talk to.”

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Posted 3 years ago

Hi Bobby, We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow. As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents can provide you with the contact information for our Corporate team, so they can look into your case and contact you directly. Thank you.

Posted 3 years ago

“Very convenient and easy.”

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Posted 3 years ago

“Super easy! The price was unbeatable.”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,077 reviews