Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,077 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,077 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome, it just works easily, reliably and at great prices! I strongly recommend using it.”

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Posted 3 years ago

“Easy to complete”

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Posted 3 years ago

“Very helpful.”

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Posted 3 years ago

“Had to stay in Hotel for over a week for radiation for stage 4 cancer. Hotel’s best price was not near Supertravel. Good hotel for great price”

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Posted 3 years ago

“This is the best App, so far I have ever Used n is so helpful in every way To do my reservations. The best Price so far Thanks you so much SuperTravel for those Prices You People’s Provide to us as Customers”

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Posted 3 years ago

“Super Travel is the BOMB! They blow everyone else out of the water Hands Down! Thx Super Travel I know my family can always count on you. Sincerely, Richard Kania.”

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Posted 3 years ago

“Purchased a flight to Norway from SnapTravel... now apparently called SuperTravel. About a month and a half later was told one of the legs of the flight was cancelled and they sent me an alternative flight. The new flight had me leaving Oslo prior to me landing in Oslo (flight in landed at 9:20 am, flight out left at 8:30 am). When I pointed this out, they said the would find me another flight. After a few weeks of them "waiting to hear from the supplier".... whatever that means. They sent me alternative flights that left on different days from my orginal date and did not work for me. After dealing with this for over a month, I requested a refund because at that point I needed to get another flight so my vacation (and B day) wasn't ruined. Basically, they told me that they DON'T GIVE REFUNDS FOR ANY REASON! What?! So you're telling me.... I purchased a flight that your company cannot honor and you won't give me my money back? What kind of nonsense is that? They offered a travel credit good for a year. I don't travel often and this was a treat to myself following a pretty bad year. A travel credit is not helpful to me. Not to mention, I never want to deal with this company again. The way I see it, they basically stole 3k of my money.”

Helpful Report

Posted 3 years ago

Hi Kerstin, We are truly sorry to hear that you had trouble with your reservation. As this review is about flights, please connect with our flight team at https://flights.snaptravel.com/support. You can also call them on call 1-833-600-5830. They are best equipped to can help answer your question about your flight reservation. Emergency number: + 1.800.264.2919 In addition, please note that we have reached out directly to the flights team for context and so they can provide you with the best possible solution to your concern. We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.

Posted 3 years ago

“The staff was very pleasant and accommodating. The rooms were very clean and spacious and had a great breakfast before we left. Pool was nice and warm. Just everything was great. Couldn’t ask for anything better easy access from the highway wonderful experience thank you again.”

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Posted 3 years ago

“Fast and trustly service”

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Posted 3 years ago

“Saved money and convenient.”

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Posted 3 years ago

“Highly recommend SUPER TRAVEL.. very cheap prices, quick reservation and excelente customer service..”

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Posted 3 years ago

“Excelente y rápido”

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Posted 3 years ago

“Got a amazing price”

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Posted 3 years ago

“Super happy 😊”

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Posted 3 years ago

“Easy-to-use and got an amazing deal. Hotel was clean, friendly staff, quiet and relaxing. Full cooked breakfast served to you with options of scrambled eggs, sausage links, hashbrown patty, biscuits and gravy, waffles, cereal, muffins, fresh fruit, juices, and coffee. Will use this website and stay at Ashley Inn in Lincoln City, Oregon again.”

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Posted 3 years ago

“Fabulous communication, fabulous price, fabulous hotel and stay. Thank you Suoer Travel. 😀”

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Posted 3 years ago

“I would recommend to everyone. It's very quick and easy and their prices are 100!! Beat booking site I e used!”

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Posted 3 years ago

“Super Easy and the best rate. I’ve used it 3 times now. Will use it again!”

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Posted 3 years ago

“Perfect first time”

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Posted 3 years ago

“I stayed at Econ O Lodge in Springfield, OR. Very clean room and the hotel clerk was very friendly and helped me with my luggage. Breakfast was excellent. The waffles were delicious.”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,077 reviews