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The Blue Space Reviews

4.8 Rating 1,759 Reviews
94 %
of reviewers recommend The Blue Space
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Blue Space has been an integral part of our bathroom and laundry renovations. With costs and organisation headaches a-plenty, dealing with the team was a breath of fresh air. The pricing supplied by Jactina for the multi-fit-out blew any of the competitors away, with the professionalism by multiple team members the cherry on top. With some items out of stock, we were preparing for the worst, with delays to construction. However, Ellie was exceptionally helpful and organised an early shipment of the required items (even splitting an item due to a portion on backorder), ensuring we could meet the rough-in timeline we had initially planned. We would highly recommend The Blue Space to all who are looking to do a future renovation and are chasing both the highest level of professionalism, service and competitive pricing.
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Posted 1 year ago
Hi Jared, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Ellie and the team at bluespace were quick to rectify some shipping issues with one of our products. Replacement organised and shipped quick smart which was reassuring given our tight bathroom deadlines.
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Posted 1 year ago
Hi Ben, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Beyond happy with this company! Super fast turn delivery, great customer service, very impressed and will shop here again. Highly recommend!
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Good service, the fact that they advised it could take up to 4 days to despatch if not in stock. Would purchase from them again.
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Posted 1 year ago
Hi Jennifer, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Melita was very fast to answer my questions and was friendly and helpful. Overall experience with Blue Space has been very positive and I’ll be a returning customer. Thanks!
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Posted 1 year ago
Hi Beth, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with Melita and The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
I had the pleasure of being assisted by Melanie who was so thorough and attentive to what I needed. She followed up with all the items and provided good alternatives when there were options. We were back and forth quite a few times due to the time of year (between xmas and new year) but nothing was too much trouble. I really appreciate her time and effort in getting this order processes.
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Posted 1 year ago
Hi Julie, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with Melanie and The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Took too long to deliver
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Posted 1 year ago
Thank you for your feedback. We apologise your order didn’t meet your delivery expectations. At The Blue Space, we're proactive about delivery delays. With a Sydney warehouse brimming with stock and our dedicated delivery team, we dispatch thousands of products within 24 hours (Monday - Friday) from our In-Stock range. For items not in our stock, we depend on our supply partners to hold stock and dispatch within 48 hours. However, in recent times, even well-managed supply chains face shipping delays and stock shortages. Since most renovation products in Australia partly depend on overseas supplies, we advise placing your orders early to avoid renovation project delays. If you need further assistance with your order, please reach out to support@thebluespace.com.au. Kind Regards, The Blue Space Team
Posted 1 year ago
Great service, competitive pricing, excellent communication, and timely support around shipping and delivery.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Good to deal with.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Excellent service and customer support and care.
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Posted 1 year ago
Hi Barbara, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
In past orders with Blue Space I had been very happy with the customer service and promptness of delivery. However with my last order I was very disappointed with how slow the dispatch was over - 3 weeks after the order was made and no communication. It was only after I contacted Blue Space to chase up the order was it then dispatched. The 3 stars is for the speed of service, not a reflection fo the quality of product
Helpful Report
Posted 1 year ago
Thank you for your feedback. We apologize your order didn’t meet your delivery expectations. At The Blue Space, we're proactive about delivery delays. With a Sydney warehouse brimming with stock and our dedicated delivery team, we dispatch thousands of products within 24 hours (Monday - Friday) from our In-Stock range. For items not in our stock, we depend on our supply partners to hold stock and dispatch within 48 hours. However, in recent times, even well-managed supply chains face shipping delays and stock shortages. Since most renovation products in Australia partly depend on overseas supplies, we advise placing your orders early to avoid renovation project delays. If you need further assistance with your order, please reach out to support@thebluespace.com.au. Kind Regards, The Blue Space Team
Posted 1 year ago
Stock delays were not communicated in a timely manner. Had to chase up manually a few times resulting in order eventually cancelled.
Helpful Report
Posted 1 year ago
Thank you for your feedback. We apologise your order didn’t meet your delivery expectations. At The Blue Space, we're proactive about delivery delays. With a Sydney warehouse brimming with stock and our dedicated delivery team, we dispatch thousands of products within 24 hours (Monday - Friday) from our In Stock range. For items not in our stock, we depend on our supply partners to hold stock and dispatch within 48 hours. However, in recent times, even well-managed supply chains face shipping delays and stock shortages. Since most renovation products in Australia partly depend on overseas supplies, we advise placing your orders early to avoid renovation project delays. If you need further assistance with your order, please reach out to support@thebluespace.com.au. Kind Regards, The Blue Space Team
Posted 1 year ago
I work for Auspost and regularly come to Blue Space to pick up your Parcels to send off to your Customers. I deal with Tim Wakefield which I believe is the Warehouse Manager and is brilliant superb thorough and excellent to deal and be served by him. He is a great ASSET to your Company at Blue Space. He made it work for me with my purchase and like to hear that he be recognized for the Customer service he provided to me and many others with no doubt. Greatly appreciated and hope he gets to more higher RANKED positions in your company. Thanks heaps Timmo.
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Posted 1 year ago
Hi Erkan, Thank you for your amazing 5-star review. We're so pleased you had a great shopping experience with The Blue Space and that our warehouse manager has been so helpful. We agree with your kind words towards Tim! We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Ciara was extremely helpful when we made contact regarding a product we had previously purchased. The whole experience was resolved very quickly and we were so appreciative of Ciara’s help. We would be confident to continue making purchases from The Blue Space - highly recommend.
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Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Delivery was 3 months late. no contact from seller regarding a date. i had to make contact. then when we did delivery was still a further week away with no assistance in rectify the issue
Helpful Report
Posted 1 year ago
Thank you for your feedback. We apologise your order didn’t meet your delivery expectations. At The Blue Space, we're proactive about delivery delays. With a Sydney warehouse brimming with stock and our dedicated delivery team, we dispatch thousands of products within 24 hours (Monday - Friday) from our In-Stock range. For items not in our stock, we depend on our supply partners to hold stock and dispatch within 48 hours. However, in recent times, even well-managed supply chains face shipping delays and stock shortages. Since most renovation products in Australia partly depend on overseas supplies, we advise placing your orders early to avoid renovation project delays. If you need further assistance with your order, please reach out to support@thebluespace.com.au. Kind Regards, The Blue Space Team
Posted 1 year ago
Great value and customer service. Very responsive.
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Posted 1 year ago
Hi Tom, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Easy to use website, fair prices and outstanding customer service. So happy with all the bathroom products I purchased from Blue Space!
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Posted 1 year ago
Hi Jane, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
The goods were delivered as said. The product was as described and packed well.
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Posted 1 year ago
Hi Graham, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Great product and fast service
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Posted 1 year ago
Hi Michael, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
Dealing with Blue Space was an absolute please. The customer Service was second to none and very rare nowadays. I placed a number of orders as I am busy with a full house renovation and whenever I contacted the Customer Service Team for updates or further advice etc, they always came back to me really quickly. Their information was always correct and accurate. I had a custom made piece of furniture as well, and the process for that was always very straight forward and easy. Once I received everything, my builders advised that one of the mixers I purchased, was not going to work in the space we had, so I had to arrange for a return as well. At this point I would like to mention Ellie from the Customer Service Team. She guided me through the returns process and again it was very simple and straight forward. Thank you Ellie for your effort throughout this process. I really felt very comfortable and in good hands knowing you were dealing with everything for me. I would highly recommend this Company and their dedicated team of customer service advisors. They really go out of their way to ensure you have a good experience from start to finish. I will definitely use Blue Space again for any future projects that I may have.
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Posted 1 year ago
Hi Jacques, Thank you for your amazing 5-star review! We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project. Kind Regards, The Blue Space Team
Posted 1 year ago
The Blue Space is rated 4.8 based on 1,759 reviews