“My coal order was instigated Mon 12th and 1/2 tonne briquettes delivered Mon 19th - a full 8 days from Stoke to Southport ; a poor delivery service.
Canal barge transport could be quicker -Stoke - Middlewich - Shropshire Union - Beeston, for example, then motor haulage to Noth West & Cumbria sales.”
“Annual order. Great discount and prompt delivery. The Newburn coal is great quality and stays in very well overnight. Use it in conjunction with hardwood logs.”
“Online ordering process was straightforward.
Coal arrived 4 days later well packaged and of good quality delivered to my driveway.
However the local haulage company never contacted us to arrange a delivery date. When it arrived I was at the Doctors and my wife was just leaving the house. 5 minutes later nobody would be at home to accept delivery.
Therefore I can only award 4 stars.”
“Ordered online one ton of smokeless coal,easy ordering process confirmation email received from the coal shop. I did have to ring the coal shop after a few days as I had not heard anything from the delivery company,they were great I was then given a delivery date at my convenience. Delivery went well driver was polite and pleasant. Very pleased with the whole process and especially the prices bargin”
“Top quality dry logs delivered promptly - these birch logs burn fairly quickly but give out good heat and a cheerful, bright fire. They also look decorative in the log basket. Covered over drop bag keeps the logs dry until they can be stacked. Reasonable value at the sale price, maybe a tad expensive at the full price.”
“Always the best price for smokeless fuel on the net along with free delivery. Drivers always helpful and very amenable with pallet well wrapped and fuel dry. Britflame burns well and lasts well through the night producing steady heat source.”
“arrived a day late, packing was well below any standard bags split sacked dangerously, not had chance to count load to see if we have 50 bags (full or part full) can not try coal until dry some out.”
“Ordering very easy , very efficient service. Placed order after 6pm on a Thursday and had a confirmation email of order within minutes. Following Wednesday had telephone call from delivery service who delivered the next day. The delivery is between 09:00 am and 5pm,”
“It would have been useful if you could have phoned.me on the day of delivery. The driver didn't advise me on what delivery was being made until I asked. He then found our house and it then went okay
C Gardner”
“Very good service overall but the courier company ( garret transport ) did not give us any warning of delivery time as pre arranged with them , your prices as always were most competitive and the range of products readily available .”
“Coal was delivered very quickly, good value for money, the delivery driver was really pleasant , only one little niggle was we didn't get a phone call to say it was being delivered, we had to nip out that morning and had just got back home when they turned up, will definitely use this company again”
