“Not very pleased at the moment haven’t received my order yet, ordered on the 12th of July hopefully you are going to deliver it on Tuesday the 22nd of July.”
“I have already sent a communication to the Coal Shop, to which I am waiting A reply. To repeat my comments, I would say that while the coal was fine, if a little wet. The delivery service was appalling. The driver had a pallet which was too small. The machine he used was underpowered and the pallet had been badly stacked.
The result neing that that entire load callapsed on the pavement outside my property and the driver made no attempt to help rectify the situation.
I had planned to order a second tonne of coal but I'm reluctant, for fear the same delivery service are used.
Regards Tom”
“Make sure you order 10/12 days prior to delivery, as I was told wrong, they said order before a wednesday and it will be delivered on that Wednesday, I ordered on a Monday, hopefully it will arrive this week.”
“I ordered 1/2 ton of Briteflame briquettes to last me a couple of years. Good price, excellent delivery, nice clean bags. Shalln't know whether they burn properly until next winter of course.”
“I was emailed and asked to review the coal shop , bearing in mind I ordered almost 10 days ago I cannot comment on the delivery as still waiting.
I did ring after a week to see where it was and the service was nice and did provide me a tracking reference but it wasnt even collected by the carrier yet. At the moment I still have no delivery date so going to be over 2 weeks at this rate , fortunately it's been nice weather so wasn't desperate for coal”
