“I found the coal shop very efficient. It was quick and Easy to order and delivery was excellent. It also saved me a lot of money!! I will definitely be using them again.”
“Received a personal call informing me the date and expected window for my delivery. Driver very curteous and respectful of property and surrounds. Will use again”
“Ive purchased whole tonne pallets of newburn smokeless coal delivered to the door from The Coal Shop many times. They have never disappointed. Always friendly, helpful and always cheaper than anywhere else.”
“Ordered a half ton of RED smokeless ‘coal’ - order process and delivery was seamless.
The order arrived properly packaged and delivered in the correct place.
This is the second such order I’ve placed with the Coal Shop, and I’m very pleased with the quality of their products, the excellent value for money they offer, and ease and efficiency in ordering and delivery.
Highly recommended.”
“"When your order reaches the local depot (within 2–3 days), our Haulage Company will contact you to arrange delivery. We will try to meet your preferred date, but this cannot be guaranteed due to external factors beyond our control."
8 days since I ordered just writing a review for something I have yet to be contacted regarding delivery!”
“Delivery was prompt by an efficient carrier but the item, a£200 coal bunker, arrived dented with one fastener broken. This was raised with The Coal Shop and has been ignored. Very poor communication.”
“This was a repeat order. Again very satisfied with the service, especially the prompt delivery. Newburn smokeless coal, used in an open fire, did what it said...good heat production and less ash than some other products. Very pleased and very warm and cosy!”
“Coal was reduced so bought half a pallet.
We normally buy the same coal from our local hardware shop , this is always perfect condition.
I received delivery of the coal without any communications so had to cancel what we had planned as when I rang in to see when it was being delivered I was told it was down for delivery that day.
All 25 bags have now been opened and loaded into our coal store. All 25 bags were extremely wet so alot of the oval are crumbling. Just hope it will dry out by next winter.”
“Best price I've found online, however they will only sell you exactly whats on the website. I wanted one and a half tons and they told me I had to pay the one ton price and the half ton price - there was no way to get the half ton at the one ton rate.”
