The Dress Outlet Reviews

Name: The Dress Outlet
Address: 1220 Maple Ave, Suite 1205, Los Angeles, California
Rating: 4.60

4.6 Rating 375 Reviews

90 %

of reviewers recommend The Dress Outlet

4.6

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

424-255-7943

Email:

sales@thedressoutlet.com

Write Your review

Tell us how The Dress Outlet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Dress Outlet 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a beautiful gown. I wore it to a church banquet and everyone loved it. It’s flowy, forgiving, and classy without being too flashy.”

Helpful Report

Posted 4 months ago

Thank you, Laura, for your wonderful 5-star review! We're so happy to hear that you loved your gown and that it was a hit at the church banquet. We love that you found it to be flowy, forgiving, and classy. We truly appreciate you choosing The Dress Outlet!

Posted 4 months ago

“The dresses are absolutely gorgeous and I received them within three days.”

Helpful Report

(Santee) - Posted 4 months ago

Thanks so much, Pauline! It’s great to hear you loved the dresses and that they arrived so quickly

Posted 4 months ago

“This is a wonderful dress for special occasions. The jacket makes it feel polished, and the mauve shade is slimming. I wore it with silver heels and jewelry and received so many compliments.”

Helpful Report

Posted 4 months ago

Thanks, Lemuel! Sounds like the dress was a perfect choice for your event 🙂

Posted 4 months ago

“Hermoso me quedo perfecto!!🤩”

Helpful Report

(Santee) - Posted 4 months ago

¡Muchas gracias, Genesis! 🤩 Nos alegra muchísimo saber que el vestido te quedó perfecto y que estás tan contenta con tu compra. Tu satisfacción es nuestra mayor alegría. Con cariño, Team The Dress Outlet

Posted 4 months ago

“lovely dress recieve it in short time”

Helpful Report

(Santee) - Posted 4 months ago

Thank you so much for your lovely feedback, Doris! 🌟 We’re thrilled to hear that you received your dress quickly and found it to be just what you hoped for. Your satisfaction means everything to us! Warm wishes, Team The Dress Outlet

Posted 4 months ago

“It arrived promptly. It was very well sewn and fits like in the picture. I was very pleased and received many compliments.”

Helpful Report

(Santee) - Posted 4 months ago

Thanks so much, Arabela! 🌸 We're happy to hear the dress arrived quickly and that you loved the fit and quality. Compliments are always the best bonus! 💕

Posted 4 months ago

“I wore this dress for a spring wedding and it was a showstopper. The color is soft yet eye-catching, and the shimmer in the design adds so much elegance. I had questions about shipping timelines, and the support team responded quickly and reassured me, it arrived just in time. Truly impressed with the quality and service.”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful review, Troy! 🌸 We're delighted to hear that the dress was a showstopper for the spring wedding and that you loved the soft yet eye-catching color along with the elegant shimmer. We're also glad our support team could assist you with your shipping questions! Your kind words about quality and service mean the world to us. Warm wishes, Team The Dress Outlet

Posted 4 months ago

“I wore this to prom and loved how it was elegant without being over the top. Some of my friends went for sequins and glitter, but this was classy and made me stand out in a different way.”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely review, Hugo! 🌟 We're thrilled to hear that you found the dress to be both elegant and unique for your prom. It's wonderful to know that you stood out in such a classy way among your friends. We hope you had an unforgettable night! Warm wishes, Team The Dress Outlet

Posted 4 months ago

“I rarely go for satin or bold slits at my age, but this dress really surprised me. The corset bodice gives lovely structure, and the rich sienna hue complements mature skin tones beautifully. That said, the bodice felt a bit rigid at first. After reaching out, customer service sent me extra padding inserts to smooth things out, such a thoughtful touch. I paired it with simple earrings and felt effortlessly elegant on the dance floor.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic review, Victor! 🌟 We're so pleased to hear that the dress exceeded your expectations and that the sienna hue complemented your beautiful skin tone. It's great that our customer service team was able to enhance your experience with the padding inserts. We truly appreciate your thoughtful feedback and hope you continue to feel effortlessly elegant every time you wear it! Warm wishes, Team The Dress Outlet

Posted 4 months ago

“This is a great dress, feels amazing on me. Arrived quickly.”

Helpful Report

(Santee) - Posted 4 months ago

Thank you for your amazing review! 🌟 We're thrilled to hear that you love the dress and that it feels fantastic on you. It’s great to know the delivery was quick, too! We can't wait to see you back at The Dress Outlet for more fabulous finds! Warm wishes, Team The Dress Outlet

Posted 4 months ago

“Excellent place to purchase clothing from my experience. The pantsuit was exactly as described, and the quality is also excellent. Delivery was great, and the packaging kept the pantsuit safe during transit. We will return the The Dress Outlet in the future.”

Helpful Report

(Santee) - Posted 4 months ago

Thank you so much for your wonderful review, William! 💖 We’re delighted to hear that you found the pantsuit to be exactly as described and of excellent quality. It’s great to know that the delivery and packaging met your expectations as well. We look forward to welcoming you back at The Dress Outlet for your future clothing needs! Warm wishes, Team The Dress Outlet

Posted 4 months ago

“Beautiful garment. Well made. Lovely colour. Really happy with outfit.”

Helpful Report

(Santee) - Posted 4 months ago

Thank you, Shirley! 💖 We're so glad you love the color and quality of your outfit. It’s wonderful to hear you’re really happy with it! ✨

Posted 4 months ago

“Fit was true to size outfit is oerfext”

Helpful Report

(Santee) - Posted 4 months ago

Thank you so much for your lovely review, Mary! 💖 We’re thrilled to hear that the outfit fits perfectly and meets your expectations. Your satisfaction means everything to us, and we can’t wait to see you back for your future dress adventures! Warm wishes, Team The Dress Outlet

Posted 4 months ago

“My dress came quicker than I expected. It fits perfectly. I love the color. Package well and I'm going to order from them again.”

Helpful Report

(Santee) - Posted 4 months ago

Thank you so much, Shirley! 💕 We’re so happy to hear your dress arrived quickly, fit perfectly, and that you love the color. Nothing makes us happier than knowing you had a smooth experience from start to finish. We appreciate your kind words and can’t wait to help you find another beautiful dress for your next occasion! ✨👗

Posted 4 months ago

“The dress arrived so quick. I paid extra for express delivery and the dress was exactly as I expected. It’s beautiful. I’m very happy”

Helpful Report

(Santee) - Posted 4 months ago

Thanks so much, Claire! ✨ We’re glad express delivery got your dress to you quickly and that it was just what you expected. So happy you’re loving it! 💕

Posted 4 months ago

“Super satisfied!”

Helpful Report

(Santee) - Posted 4 months ago

¡Hola Nneka! 🌟 ¡Muchísimas gracias por tu maravillosa reseña! Nos alegra enormemente saber que estás super satisfecha. Tu satisfacción es lo que nos impulsa a seguir ofreciendo lo mejor y es hermoso ver a nuestros clientes contentos. Esperamos verte de nuevo pronto para más momentos fabulosos. Con cariño, Team The Dress Outlet

Posted 4 months ago

“Oh my gosh - you truly have no idea how many dresses I have purchased online that were total failures on me for our daughter's wedding last year and son's wedding this year. I just don't not care to go to stores with high pressure sales tactics and size 0 availability for my larger frame - size 20/22. I found this site recently and loved so many of the styles, and this tike is read the reviews top to bottom on each. The dress i chose was something WAY out of character for a simple farm wife and country girl, and I kept thinking maybe as mother of the groom I should just go as simple and (frunpy) as I could this time. However, my son and future daughter in law kept saying I should get something beautiful "to match my smile" and you know - that hit me. If your kids think you're beautiful despite extra pounds and health issues and a society that tells you you're not if you don't weigh a certain number or workout every day- if your husband loves you and tells you you're beautoful every day - if your grandbabies look at you with love in their eyes and see only that Nammy is happy - then why not buy a dress for such a momentous occasion that is a little - soul matching and in this case - my soul shines. The dress arrived, I jumped into it - and let me say , it is GORGEOUS. I would have never thought buying something with some much shine and sparkle would bring me so much peace. The dress does need shortened a bit and my "girls" need a little extra covering and hiking up (I am 54 years old, 5 foot 10 and weigh 230 pounds)...but this dress feels like BUTTER on my body - in a delightful way! Lol. It is lightweight but elegant, the champagne sparkle is elegant, sophisticated, and perfect. I will have my alterations done by a family friend and - on the day my son marries the most perfect girl innthe world- my family will all be proud to see me happy and shining and proud to stand at their sides. Thank you for offering affordable, stylish elegance in sizes many of us need.”

The Dress Outlet 5 star review on 20th August 2025

Helpful Report

(Santee) - Posted 4 months ago

Oh my goodness, Carla! 🌟 Thank you so much for sharing your heartfelt story with us! We are truly overjoyed to hear that you found something that resonates with your beautiful spirit and shines as brightly as you do. Your journey and the love from your family are so inspiring, and it’s a privilege to be part of such special moments. We’re thrilled that the dress felt like butter and that you’re embracing elegance and style in a way that feels right for you. Wishing you a magical time at your son’s wedding! Warm wishes, Team The Dress Outlet

Posted 4 months ago

“El vestido me encantó !! Los detalles están hermosos estoy muy contenta de verdad”

Helpful Report

(Santee) - Posted 4 months ago

¡Hola Suleidys! 🌟 ¡Muchísimas gracias por tu encantadora reseña! Nos alegra mucho saber que te encanta el vestido y que los detalles te han impresionado. Tu satisfacción es nuestra mayor recompensa y nos llena de felicidad saber que estás tan contenta. Con cariño, Team The Dress Outlet

Posted 4 months ago

“Excelent Just like image”

Helpful Report

(Santee) - Posted 4 months ago

Hi Mayra! 🌟 Thank you so much for the amazing review! We're thrilled to hear that the dress met your expectations and looks just like the image. Your satisfaction means the world to us! Warm wishes, Team The Dress Outlet

Posted 4 months ago

“Gorgeous dress. Even prettier in person. Couldn’t be happier!”

Helpful Report

(Santee) - Posted 4 months ago

Hi Jan! 🌟 Thank you for the wonderful review! We’re delighted to hear that you find the dress even prettier in person. Your happiness is our top priority, and it brings us so much joy to know you're thrilled with your purchase! Warm wishes, Team The Dress Outlet

Posted 4 months ago

The Dress Outlet is rated 4.6 based on 375 reviews