Thread The Word Reviews

Name: Thread The Word
Address: 43, Lakeside Avenue, 43, Lakeside Avenue, Reservoir
Rating: 4.90

4.9 Rating 2,077 Reviews

98 %

of reviewers recommend Thread The Word

4.9

Based on 2,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Thread The Word:

Hi there, we’re Thread The Word!

We’re an Australian business located in Melbourne and dedicated to creating beautiful, personalised blankets. All of our blankets are an order of one and knitted just for you.

We are very passionate about making all of our products in Australia. We have been producing personalised gifts for over 10 years in the photo industry.

Our blankets are knitted from 100% combed cotton. Combed cotton is super soft and we do not use any harmful chemicals so they are perfectly safe for babies and children.

We hope you love your blanket as much as we loved creating it!

Visit Website

Phone:

1300 086 238

Email:

hello@threadtheword.com

Location:

43, Lakeside Avenue,
43, Lakeside Avenue
Reservoir
3073

Write Your review

Tell us how Thread The Word made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thread The Word 5 star review on 4th December 2025

485

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The blanket was beyond expectations! It's hard to tell from pictures, but the quality and weight of the blanket are impressive! My sister and new baby love it, looks great in the nursery. Thank you!!!”

Helpful Report

Posted 1 year ago

“Loved it!!! 💗”

Helpful Report

Posted 1 year ago

“We LOVE our blanket! Photos just don't do it justice. Thoughtful packaging, the blanket quality is exceptional & incredibly soft. Delivery was prompt and their customer service team is incredibly helpful. Will definitely be ordering another blanket!”

Thread The Word 5 star review on 20th May 2024

Helpful Report

Posted 1 year ago

“Beautifully made blanket and very easy process to follow with so many options. Also made and delivered very promptly. Extremely happy with my purchase.”

Helpful Report

Posted 1 year ago

“Fantastic service and fantastic products, we bought 2 gift cards before my son and niece were born, lost one of them and the staff were able to help us find the code that was missing.”

Helpful Report

Posted 1 year ago

“I bought a personalised blanket for my first grandchild. The finished product exceeded my expectations. I LOVE it! The parents of said grandchild LOVE it too! The quality of the fabric is super soft, the colours are exactly as shown on website and the design looked exactly as it should. SUPERB product! Delivery was also super fast. Thank you.”

Helpful Report

Posted 1 year ago

“Beautiful blanket for my grandson.. Love it - the quality of the blanket is beautiful too.. Thankyou”

Helpful Report

Posted 1 year ago

“loved the blanket I ordered for my baby. The fabric is soo good , ideal for winters.”

Helpful Report

Posted 1 year ago

“Purchased a beautiful green personalised blanket for a christening. Beautiful quality and colour! I can't wait to gift it!”

Helpful Report

Posted 1 year ago

“Absolutely love our beautiful personalised blanked! A keepsake for our newborn. Very easy to personalise and delivered very quickly. Highly recommend.”

Helpful Report

Posted 1 year ago

“Really impressed with TTW service and quality of product. Ordered a cot size blanket and came within the same week. Beautiful design, colour and quality being extremely soft to touch. The packaging was well thought out also. Overall definitely happy to order another blanket in the near future. Thanks so much and great work :)”

Helpful Report

Posted 1 year ago

“beautiful blanket great quality. a perfect gift for a newborn baby.”

Helpful Report

Posted 1 year ago

“Excellent service and lovely blanket received - thanks”

Helpful Report

Posted 1 year ago

“Our branddaughter was delighted with the newborn blanket for her 3rd baby (our 5th great-grandchild) it was hot in the tropical climate that she sinply laid her baby boy ON the blanket for the ohoto she immediately sent us. But she said that when the weather cools and when they visit relatives on tne Tablelands, the blanket will be JUST RIGHT. We have now ordered two of your blankets Nd you may be sure that if we have any more great-grandchildren, they will be receiving a ThreadtheWord blanket. P.S. Injabe a photo but cannot seem to attach it in the soace given so will aim to semd to your wensite.”

Helpful Report

Posted 1 year ago

“I have used Thread the Word 2 times now for gifts and the quality of the blankets are amazing. The colours are beautiful and I love that the range of designs and fonts are so vast - making it the perfect option for really customising the blankets. There was a slight mix-up where my friend received someone elses order, but the team were soooo quick to respond and my friend received her correct order within about a week (which considering she lives in Sweden was amazing!). SO customer service is also fantastic. Will definitely order blankets for my kids when we are finally (fingers crossed) blessed with our own!”

Helpful Report

Posted 1 year ago

“Thread the word co. Are hands down the most amazing company. Whether it is a voucher or a blanket They are my go to present for any friends or family who are having a baby. They have always been so incredibly fast with getting the blanket made and delivered. And I have never had any issues with any of the blankets I brought, they have always been the highest of quality blankets.”

Helpful Report

Posted 1 year ago

“Loved the blanket! Great quality!”

Helpful Report

Posted 1 year ago

“This is the third time I’ve ordered from thread the word and each time I’ve been highly impressed. Beautiful colours, beautiful designs, super cozy blankets and they’ve been very fast each time!”

Helpful Report

Posted 1 year ago

“Beautiful blanket it's my 2nd one and I couldn't be happier with the quality they wash up Beautiful can highly recommend.”

Helpful Report

Posted 1 year ago

“The blanket was a gift to my 8mth niece and it was an absolute delight to see her sleeping in it. With the organic cotton option she was able to use it without a worry as allergies were always a main concern.”

Helpful Report

Posted 1 year ago

Thread The Word is rated 4.9 based on 2,077 reviews