Thread The Word Reviews

Name: Thread The Word
Address: 43, Lakeside Avenue, 43, Lakeside Avenue, Reservoir
Rating: 4.90

4.9 Rating 2,077 Reviews

98 %

of reviewers recommend Thread The Word

4.9

Based on 2,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Thread The Word:

Hi there, we’re Thread The Word!

We’re an Australian business located in Melbourne and dedicated to creating beautiful, personalised blankets. All of our blankets are an order of one and knitted just for you.

We are very passionate about making all of our products in Australia. We have been producing personalised gifts for over 10 years in the photo industry.

Our blankets are knitted from 100% combed cotton. Combed cotton is super soft and we do not use any harmful chemicals so they are perfectly safe for babies and children.

We hope you love your blanket as much as we loved creating it!

Visit Website

Phone:

1300 086 238

Email:

hello@threadtheword.com

Location:

43, Lakeside Avenue,
43, Lakeside Avenue
Reservoir
3073

Write Your review

Tell us how Thread The Word made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thread The Word 5 star review on 4th December 2025

485

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product, great quality along with true colouring as per customized approvals. FAST shipping as well as a great discount option. Overall, 10/10 product. Have since purchased one for my Sister In-law and her new baby.”

Helpful Report

Posted 2 years ago

“My order arrived beautifully packaged and in great time. The blanket is lovely quality and the embroidery is lovely. Will definitely be purchasing again”

Helpful Report

Posted 2 years ago

“We were extremely happy with our two blankets. The quality is excellent and the delivery was very prompt. We were kept updated of the status of our order and the recipients absolutely loved them. Highly recommend!”

Helpful Report

Posted 2 years ago

“Blanket is beautiful. Quick delivery. Highly recommend”

Helpful Report

Posted 2 years ago

“Beautiful product, good price, lovely packaging, fast delivery and an easy process, highly recommended, I will purchase again.”

Helpful Report

Posted 2 years ago

“Very happy with my purchase, it’s exactly what I ordered & beautiful quality. Easy to order and it arrive quickly. Would recommend this company and I’ll order again. Thank you”

Helpful Report

Posted 2 years ago

“Overall the product was beautiful however I sent it as a gift and provided the nominated address and gift message only to have the item still arrive at my address. I then had to pay extra to send it onto the original intended recipient which was disheartening as it was at my expense and arrived after the birth of the expected baby.”

Helpful Report

Posted 2 years ago

“Beautiful blanket great quality”

Helpful Report

Posted 2 years ago

“So stoked with our customized blanket as a gift! Love it, highly recommend not just the product, but their service is epic”

Helpful Report

Posted 2 years ago

“Keeping for Christmas gift to my great grandchild.”

Helpful Report

Posted 2 years ago

“The knitted blanket wording was very pixelated and blurry. When I contacted customer service I was told this was normal - perhaps worth mentioning in the product description as the preview was flawless. I would not have purchased if I had of known it was “normal” for the writing to be incredibly blurry”

Helpful Report

Posted 2 years ago

Hi Nina, Our blankets are knitted with 100% cotton, we use no ink or harmful chemicals. Yes are pixilated, this is because there are only around 350 pixels along with the width of a blanket, however they are not blurry. Blurry is what happens when you take a photo while your hand is shaking. Please add a photo of your blanket here so we can see what your blanket looks like. FYI We knit our blankets with 100% cotton yarn so they are as natual as they come. There is no printing process involved. If you want a 'smooth' blanket you need buy a printed blanket. Would you want your baby in a blanket printed with inks? If your not satisfied with our product we can provide a full refund. Please email our team and we will arrange a return label. thank you Peter

Posted 2 years ago

“Blanket was beautiful and as described. The process selecting waa also such a smooth process. Will definitely be ordering more in future :)”

Helpful Report

Posted 2 years ago

“I absolutely love this custom blanket my gorgeous grand daughter will treasure it for ever. 💗”

Helpful Report

Posted 2 years ago

“Love it. ❤️”

Helpful Report

Posted 2 years ago

“Love these forever blankies for friends when they have a new born. The quality is amazing xx”

Helpful Report

Posted 2 years ago

“I bought a personalised blanket for my grandson 😊 it is so beautiful and the quality amazing. Would definitely recommend.”

Thread The Word 5 star review on 11th October 2023

Helpful Report

Posted 2 years ago

“So happy with my blanket! It came very quickly and is fantastic quality. Will definitely order again.”

Helpful Report

Posted 2 years ago

“I have brought multiple blankets for gifts for all my friends babies and they absolutely love it ! I even have 2 myself !! Highly recommend :)”

Helpful Report

Posted 2 years ago

“what an amazing gift/keepsake for a newborn. I have purchased multiple times from ThreadTheWord and have never been disappointed. Brilliant quality of fabric and it even smells delicious! Fast turnaround from ordering online to having it delivered. Highly recommend ThreadTheWord”

Helpful Report

Posted 2 years ago

“My blanket is beautiful and the quality far exceeded my expectations. Will definitely order again.”

Helpful Report

Posted 2 years ago

Thread The Word is rated 4.9 based on 2,077 reviews