Thread The Word Reviews

Name: Thread The Word
Address: 43, Lakeside Avenue, 43, Lakeside Avenue, Reservoir
Rating: 4.90

4.9 Rating 2,077 Reviews

98 %

of reviewers recommend Thread The Word

4.9

Based on 2,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Thread The Word:

Hi there, we’re Thread The Word!

We’re an Australian business located in Melbourne and dedicated to creating beautiful, personalised blankets. All of our blankets are an order of one and knitted just for you.

We are very passionate about making all of our products in Australia. We have been producing personalised gifts for over 10 years in the photo industry.

Our blankets are knitted from 100% combed cotton. Combed cotton is super soft and we do not use any harmful chemicals so they are perfectly safe for babies and children.

We hope you love your blanket as much as we loved creating it!

Visit Website

Phone:

1300 086 238

Email:

hello@threadtheword.com

Location:

43, Lakeside Avenue,
43, Lakeside Avenue
Reservoir
3073

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Thread The Word 5 star review on 4th December 2025

485

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love your blankets I have brought 2 now one for my first son and now my second son on the way :) they are beautiful keep sakes and super cozy for bubs. I highly recommended this product to all my friends and family as you are getting perfect quality products for your sweet little bundles of joy. Thank you so so much”

Helpful Report

Posted 2 years ago

“The quality is great better than I expected I absolutely love it”

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Posted 2 years ago

“Poor customer service. Poor delivery time. No care factor.”

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Posted 2 years ago

“Beautiful blankets; I have bought 3 now and am very happy with my purchases. Billie was very helpful and prompt to get back to me with any questions I had. All 3 blankets were also delivered very quickly. I highly recommend this company for their product quality and great customer service.”

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Posted 2 years ago

“Great quality very well made great prices an very quick delivery highly recommended thankyou”

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Posted 2 years ago

“Hi … this was a new company for me to order with , but it’s always pleasing to know its Australian made and with love . It was for a gift , and was received within the time frame , and the Parents of the Bub , were so thrilled , with colour , size and quality 💖.. a definite .. “ we will return “ and spread the word .. Thank you so much … we and receivers are all very happy .. Keep up your awesome work 💖”

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Posted 2 years ago

“Thankyou for designing our beautiful personalised baby blanket. So happy with the quality and detail and it’s so soft I can’t wait to use it!”

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Posted 2 years ago

“So delighted with the cot blanket. Such excellent quality. This will be something that not only can be used in the cot but for years later on a cold night in front of the TV Will definitely be ordering another come September with the next new bub due they make wonderful presents”

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Posted 2 years ago

“I just received my personal blanket for my grand dog Ella. It is absolutely beautiful. The quality of the blanket is excellent. Ordering was easy too . Thank you so much 😊”

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Posted 2 years ago

“I received my blanket this week and the quality is amazing the colours and font are identical to the pictures online not to mention the lovely customer service and quick turn over time! I highly recommended thread the word and can’t wait to purchase more for myself and as gifts!”

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Posted 2 years ago

“Hey can’t do a review yet as we have not received the blanket as of yet”

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Posted 2 years ago

“Absolutely in love with this blanket!! Bought it for my Son, as a first time parent not knowing anything I feel so blessed to have come across this company. 100% recommend. You can most definitely feel and see the quality. Thank you to the team, more people need to know about this company for sure.”

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Posted 2 years ago

“I received my blankets today,beautiful and exactly as ordered.Good quality and good colour match to website.Very happy.”

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Posted 2 years ago

“I ordered a baby cot blanket. I had made a mistake with my order and emailed customer service. They quickly fixed it for me. When the blanket arrived it was packed in the nicest little bag. The blanket quality is absolutely beautiful and the blanket smells divine, like it was washed and fresh. Handmade items are just the best. Would 100% purchase again.”

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Posted 2 years ago

“I am so happy with my grandsons new blanket.. it’s just perfect. Ordering was easy and the price was very reasonable.. will certainly be shopping here again.”

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Posted 2 years ago

“My blankets arrived yesterday. The blankets themselves are beautiful l, 5/5 but they took a long time to get here. Almost three weeks. I had to Send an email and contact them through instagram to see if they were coming. The person on instagram was really lovely but the customer service from Billie was pretty short. No explaination as to why they took weeks to ship or an apology. I wouldn’t normally care but they were a gift and it didn’t arrive in time. Having said that, the blankets are great quality and I would definitely order again but I wouldn’t bank on the 5 day shipping. I got the ‘please review your order’ email before they’d even arrived Seems like most people have had great experiences though so my order may have just slipped through the cracks.”

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Posted 2 years ago

“I haven't received the blanket as yet ? Do I can’t really do a review as yet”

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Posted 2 years ago

“Ordered and paid for this product 5TH April, hasn't arrived as to date 24th April.”

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Posted 2 years ago

“So happy with my purchase 😊🥰 Baby blanket was so soft and smelt beautiful when taken out of the package . The fact that it had the baby’s name on it made it more special as a perfect gift . Highly recommended 💕💕”

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Posted 2 years ago

“Such a beautiful blanket. Thank you. I’m more than happy with my purchase. Can’t wait to design another Love it”

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Posted 2 years ago

Thread The Word is rated 4.9 based on 2,077 reviews