Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 3,519 Reviews

96 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

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Total Cards 5 star review on 9th January 2026

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good and fast well pakaged”

Helpful Report

Posted 11 months ago

Hi there, Thank you for the outstanding 5-star review! We’re thrilled to hear that you found our service very good and fast, along with well-packaged items. Your positive feedback means a lot to us! We look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“The Christmas present for my grandson has never arrived. It was ordered at mid December, I chased it in early January and was told it would be delivered soon but it has never arrived. Do not order from this company.”

Helpful Report

Posted 1 year ago

Hi Penny, I’m truly sorry to hear that your grandson's Christmas present hasn't arrived. We appreciate you taking the time to share your experience, and I completely understand your frustration given the circumstances. We strive to ensure timely deliveries, especially during the busy holiday season, but unforeseen delays can occasionally happen. Please rest assured that we are actively working to resolve these issues with our suppliers to prevent similar situations in the future. I apologise for the lack of communication regarding your order. Your feedback about improving updates is valuable, and we are reviewing our processes to enhance our customer experience. If there's anything we can do to assist you further, please reach out to our customer service team. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Thank you for your understanding. Kind Regards, Ryan

Posted 11 months ago

“Yes I'm another customer who placed a pre order that waited two months, missed out on a major Xmas present and ended up cancelling the order. This is the second time a pre order has not been delivered. Other sites have the item in stock. They probably raise revenue through orders they can not fulfill. Never order a pre order item. Disappointed their email didn't even apologise when they said they were processing a refund. Emailed them a month ago simply saying "The moment they arrive, we will ensure they are shipped out to you as quickly as possible." Do they ever arrive one wonders. Do not use.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave a review here. We genuinely appreciate your feedback and are truly sorry that your experience with this pre-order did not meet expectations. Providing excellent service is our priority, and we are working diligently to improve this process for future orders. I’d like to address a few of the points you raised. As a retailer, we rely on our suppliers for stock, and in this instance, we were initially promised delivery within the first two weeks of December. Unfortunately, this did not happen, and we sincerely apologise for the delay. While it may not have been apparent, we were working daily to get updated information from our suppliers. However, they did not provide us with a confirmed timeline, leaving us unable to give you precise updates. This situation was truly beyond our control, and for that, I am deeply sorry. Regarding delays, we include a disclaimer in our Terms and Conditions to set clear expectations: "During the order process, we will display an estimated shipping timeframe from the date that you place your order (or a date for pre-order products). Shipping dates are estimates only and cannot be guaranteed. We will let you know if there are any problems with your delivery but cannot be responsible for any delays outside of our control." The full details are available here: Terms and Conditions. Additionally, on our delivery page, we highlight that: "While we're dedicated to making every effort to meet the indicated delivery times, it's essential to recognize that there can be factors beyond our control. Please rest assured that we're fully committed to ensuring your order reaches you as swiftly as possible." We understand that reading terms and conditions isn’t ideal, but they help set expectations around pre-orders and delays. Regarding the email about your refund, I apologise that it didn’t include an apology. We are reviewing our messaging to enhance clarity and ensure our customers feel valued throughout their experience. We hope you’ll reconsider ordering from us in the future, as we are committed to making the necessary improvements to deliver a better experience. Thank you for your understanding. Kind Regards, Ryan

Posted 11 months ago

“Everything was great, very swift delivery.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for the fantastic 5-star review! We're delighted to hear that everything went smoothly and that you enjoyed our swift delivery. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations! We look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“Great prices, fast shipping, & free sweets!”

Helpful Report

Posted 1 year ago

Hi Robert, Thank you for the amazing 5-star review! We’re so glad to hear that you love our prices and fast shipping. And who doesn’t enjoy a sweet treat? It’s our little way of saying thank you! We appreciate your support and look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“Excellent company, for quick reply.”

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Posted 1 year ago

Hi Mr, Thank you for the excellent 5-star review! We're thrilled to hear that you appreciate our quick replies. Providing top-notch customer service is our priority, and it’s gratifying to know we hit the mark for you. We can’t wait to assist you again in the future! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“Very good website with a massive amount of different things. I have been browsing for Pokemon cards across loads of websites and Total Cards has the best cards and cheapest prices. Also, if you need any help you actually get good answers, not just some bot. I would highly recommend this website.”

Helpful Report

Posted 1 year ago

Hi Theo, Thank you for the outstanding 5-star review! We’re thrilled to hear that you found our selection of Pokémon cards impressive and our prices unbeatable. It’s great to know that our customer support has made a positive impact on your experience as well. Your recommendation means a lot to us, and we can't wait to welcome you back for more card-hunting adventures! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“Great prices and great service, would highly recommend!”

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Posted 1 year ago

Hi Elliot, Thank you for the fantastic 5-star review! We're so pleased to hear that you found our prices great and our service top-notch. Your recommendation means a lot to us, and we’re dedicated to providing the best experience for our customers. We truly appreciate your support and can't wait to assist you again soon! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“super fast shipping, great customer service, very pleased”

Helpful Report

Posted 1 year ago

Hi there, Thank you for the stellar 5-star review! We're so glad to hear that you experienced super fast shipping and great customer service. Your satisfaction truly means the world to us, and we're dedicated to providing the best for our customers. We appreciate your support and can't wait to help you again soon! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“Nice box and good value for money”

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Posted 1 year ago

Hi Stephen, Thank you for the amazing 5-star review! We're delighted to hear that you liked the box and found it to be a good value for money. Your satisfaction is what drives us, and we're glad we could meet your expectations! We appreciate your support and look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“Well priced and great pulls!”

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Posted 1 year ago

Hi there, Thank you for the awesome 5-star review! We're thrilled to hear that you found our prices well-placed and that you had some great pulls! Your satisfaction is our top priority, and it’s rewarding to know we could deliver a positive experience for you. We appreciate your support and look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 11 months ago

“Item arrived very quickly the one piece playmat I ordered is very good quality and was packaged with care. Would highly recommend total cards to anyone.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for the fantastic 5-star review! We’re thrilled to hear that your One Piece playmat arrived quickly and in such great quality. It's wonderful to know that you appreciated the care we put into packaging! Your recommendation means a lot to us, and we can't wait to assist you with your future orders. Thanks for choosing Total Cards! 😊

Posted 1 year ago

“have ordered before & always good service as always, received my item fast & was protected well, thanks again for all the service you do :)”

Helpful Report

Posted 1 year ago

Hi Mikey, Thank you for the fantastic 5-star review! We’re so pleased to hear that you received your item quickly and that it was well protected. Your support and satisfaction mean the world to us, and we’re glad we could continue to provide you with great service! We appreciate your loyalty and look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Great service, order was shipped after a couple of days and arrived within the time stated. The cards were all in great condition and in sleeves, will be ordering again!”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for the wonderful 5-star review! We're delighted to hear that your order was processed smoothly and that the cards arrived in great condition. Your satisfaction is our top priority, and it's fantastic to know we could meet your expectations! We really appreciate your support and can’t wait to assist you with your next order! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Very pleased got the chase card”

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Posted 1 year ago

Hi there, Thank you for the awesome 5-star review! We're thrilled to hear you're very pleased with your chase card! Your satisfaction is incredibly important to us, and it's great to know we could meet your expectations. We appreciate your support and look forward to helping you find more amazing cards in the future! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Absolutely amazing service when I needed some assistance the email replies was very fast and helpful thanks guys”

Helpful Report

Posted 1 year ago

Hi Jay, Thank you for the fantastic 5-star review! We're so glad to hear that you found our service amazing and our response times to be quick and helpful. Your satisfaction is our top priority, and it’s wonderful to know we could assist you effectively! We truly appreciate your kind words and support. Looking forward to serving you again in the future! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Great package cards are good thanks”

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Posted 1 year ago

Hi Süleyman, Thank you for the fantastic 5-star review! We're so glad to hear you enjoyed your package and found the cards to be good. Your support means a lot to us! We can't wait to help you again in the future! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Fantastic product and fantastic shop.”

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Posted 1 year ago

Hi Chaz, Thank you for the amazing 5-star review! We're thrilled to hear that you find our products and shop fantastic. Your kind words truly inspire us to keep providing the best experience possible for our customers! We appreciate your support and can’t wait to assist you again soon! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Good site for all card needs”

Helpful Report

Posted 1 year ago

Hi there, Thank you for the wonderful 5-star review! We're delighted to hear that you found Total Cards to be a great site for all your card needs. Your positive feedback truly motivates us to keep enhancing our offerings and service! We appreciate your support and look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Poor, order cancelled then told to buy it in a bundle with some old stock they can’t sell. Item was in stock just refused to sell it then put the reason as buyer cancelled 😠”

Helpful Report

Posted 1 year ago

Hi There Thank you for taking the time to leave a review. We value all feedback and use it to improve our services continually. I sincerely apologise for the inconvenience caused by the cancellation and refund of your item. This was not intended to happen—the product was mistakenly made available on our site as a single item. Once the issue was identified, our team worked quickly to rectify it, which unfortunately included refunding affected orders. This was purely a system error. The email stating that the cancellation was "at the buyer’s request" is an automated message sent for all refunds, and I understand how this might have caused confusion. I apologise for this miscommunication. Regarding your concerns about bundling products, I want to clarify that this approach is not intended to force unwanted items onto customers. Instead, it is a measure we’ve implemented to prevent scalpers from purchasing stock in bulk and reselling at inflated prices. Bundling has proven to be an effective way to ensure genuine collectors and fans have better access to these items. As collectors ourselves, this is a practice we take seriously to support our community. Once again, I am sorry for the cancellation of your order, and I hope this explanation helps clarify the situation. We truly appreciate your feedback and hope you’ll give us another chance to deliver the 5-star experience we aim to provide. Kind Regards Ryan

Posted 1 year ago

Total Cards is rated 4.8 based on 3,519 reviews