Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 3,519 Reviews

96 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

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Total Cards 5 star review on 9th January 2026

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I wanted, delivered in good time for a good price.”

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Posted 1 year ago

Hi Michael, Thank you for your fantastic 5-star review! We're thrilled to hear that you received exactly what you wanted in a timely manner at a great price. Your satisfaction is what drives us, and it's wonderful to know you had a positive experience! We appreciate your support and look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Great package cards are good”

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Posted 1 year ago

Hi Rachel, Thank you for your fantastic 5-star review! We're so glad to hear that you loved the package and the cards. Your satisfaction is our top priority, and your feedback means a lot to us! We appreciate your support and look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“they were very nice when asking about some matters and helped really well, nice people”

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Posted 1 year ago

Hi there, Thank you so much for your amazing 5-star review! We're really glad to hear that our team was able to assist you and that you found them nice and helpful. Your kind words inspire us to keep providing the best service! We appreciate your support and can't wait to help you again in the future! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Great service 🙂”

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Posted 1 year ago

Hi there, Thank you for your incredible 5-star review! We're so glad to hear you enjoyed our service. Your support truly motivates us to keep delivering the best experience possible! 😊 We can't wait to serve you again soon! Thanks for choosing Total Cards!

Posted 1 year ago

“Good cards fast delivery”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you received good cards with fast delivery. Your satisfaction is our priority, and it’s great to know we’re hitting the mark! We appreciate your support and look forward to serving you again soon! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Brought back so much happy memories from Wien I was young😃”

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Posted 1 year ago

Hi Tobbémon89, Thank you for your amazing 5-star review! We're so happy to hear that our products brought back such wonderful memories from your childhood. 😊 It’s always heartwarming to know that we can play a part in your nostalgia! Thanks for choosing Total Cards!

Posted 1 year ago

“Lots of cool stuff at good prices I love magic the gathering lots of stuff quite a bit of it as out of stock but I’m sure it will be back in stock soon.”

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Posted 1 year ago

Hi there, Thank you for your great 4-star review! We’re thrilled to hear that you love the cool stuff we offer for Magic: The Gathering at good prices. We completely understand that it can be frustrating when items are out of stock, but we're actively working to restock our inventory so you can grab what you need soon! If there's any specific item you're hoping to see back in stock, feel free to reach out, and we'll do our best to assist you. We appreciate your support and look forward to serving you again! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Great store use them all the time for my tcg needs. Good prices and always fast delivery. Recommend them to people all the time.”

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Posted 1 year ago

Hi there, Thank you for your wonderful 4-star review! We're so glad to hear that you rely on us for your TCG needs and appreciate the good prices and fast delivery. Your recommendation means the world to us! We’re continually striving to enhance your experience and look forward to serving you again soon if you could let us know how we could earn that last star we would love to hear it so we can work on it! Thanks for choosing Total Cards! 😊

Posted 1 year ago

“Very responsive when I messaged , however order was delayed a couple of weeks, possibly could had provided more updates, but no harm done, product was in great condition, tracking worked and was a food price.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave a review! We appreciate your understanding regarding the delay and are glad to hear that the product arrived in great condition. We understand that timely updates are crucial, especially when things are delayed, and we're sorry we fell short in that area this time. We will work our hardest on this! Your feedback is very valuable to us, and we'll certainly work on enhancing our communication to keep our customers more informed about their orders. We’re committed to ensuring a positive shopping experience, and we truly hope to have the chance to serve you again in the future. Thank you once again for your feedback and for choosing Total Cards! Kind Regards, Ryan

Posted 1 year ago

“I ordered a product from this company, to give as a christmas gift. I ordered this item (that was not cheap) on 23rd November. The website stated it was released in December. After not receiving any communication of dispatch, I decided to email them to ensure my order was received. It was then that they decided to tell me there was a delay in them receiving this item and they were hoping it will be received at some point in those first 2 weeks in December. I didn't think it was a problem, as these things do happen. But again, after no notification, I had to chase them again. Only for them to say they are still waiting. This time I requested they please keep me updated, as this is meant to be a gift and I needed to know if it would arrive in time. They did nothing. I had to chase everytime, so I raised a complaint. I wasnt able to give this product as a gift at christmas, in fact the individual got nothing apart from an apology and me having to explain it should be arriving soon It is now 29th December, I see no hope in this product arriving this month! I have requested a full refund now, so we will see if they are able to do that or show how truly incompetent they are. I have gone on to order this product elsewhere, where funnily enough, it has already arrived (and was cheaper) and have given it to the individual who's gift it was, apologetically. In future I recommend Total Cards make it very clear on their website that delays can occur, which are out of their control, but should state they will do everything in their power to ensure this does not happen. The most frustrating thing has been the poor communication. Emails should be issued to those people whose orders are affected. Even if it is a generic email and only advises they are still waiting. Any communication is better than none. This will also likely reduce the amount of complaints they receive. Which I have investigated and looks as though they get a lot, but down play it on websites, such as Trust Pilot. As you can see from the top of the page when you go onto their page on Trust Pilot, they are showing misleading information and the star rating may not be correct. I can tell you now. There are a lot more complaints with this company than they show!”

Helpful Report

Posted 1 year ago

Hi Emma, Thank you for taking the time to leave a review here. We genuinely appreciate your feedback and are truly sorry that your experience with this pre-order did not meet expectations. Providing excellent service is our priority, and we are working diligently to improve this process for future orders. I’d like to address a few of the points you raised. As a retailer, we rely on our suppliers for stock, and in this instance, we were initially promised delivery within the first two weeks of December. Unfortunately, this did not happen, and we sincerely apologise for the delay. While it may not have been apparent, we were working daily to get updated information from our suppliers. However, they did not provide us with a confirmed timeline, leaving us unable to give you precise updates. This situation was truly beyond our control, and for that, I am deeply sorry. Regarding delays, we include a disclaimer in our Terms and Conditions to set clear expectations: "During the order process, we will display an estimated shipping timeframe from the date that you place your order (or a date for pre-order products). Shipping dates are estimates only and cannot be guaranteed. We will let you know if there are any problems with your delivery but cannot be responsible for any delays outside of our control." The full details are available here: Terms and Conditions. Additionally, on our delivery page, we highlight that: "While we're dedicated to making every effort to meet the indicated delivery times, it's essential to recognize that there can be factors beyond our control. Please rest assured that we're fully committed to ensuring your order reaches you as swiftly as possible." We understand that reading terms and conditions isn’t ideal, but they help set expectations around pre-orders and delays. As for communication, our intention is to avoid sending repeated emails with no meaningful updates. We strive to provide accurate, concrete information when reaching out. That said, I’ll ensure your feedback about this is shared with our team so we can consider better ways to keep customers informed in similar situations. In terms of your refund, it was processed promptly once our team returned from the holiday break on January 2nd. We apologise for any inconvenience caused by the timing of our holiday closure. Regarding TrustPilot, the status displayed on our account is unrelated to misleading information, and we are actively working with TrustPilot to address this issue. Once again, Emma, I’m truly sorry for the challenges you’ve faced with this order. We hope you might give us another chance in the future to deliver the 5-star experience we are committed to providing. Your feedback is invaluable to us, and we’ll use it to make improvements moving forward. Thank you for your understanding, and please don’t hesitate to reach out if you have any further concerns. Kind Regards Ryan

Posted 1 year ago

“The team are very friendly. The items are always very well packaged with care and the website is easy to use.”

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Posted 1 year ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that you find our team friendly and that you appreciate the care we put into packaging your items. Making your shopping experience easy and enjoyable is our top priority! We can’t wait to welcome you back to Total Cards soon! 😊

Posted 1 year ago

“It feels great to choose whatever card you want.”

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Posted 1 year ago

Hi Yunus, Thanks a ton for your amazing 5-star review! We’re thrilled to hear that you love having the freedom to choose from our wide selection of cards, we try to keep these as stocked as possible. It’s all about giving you the best experience possible! Can't wait to see you back at Total Cards soon! 😊

Posted 1 year ago

“Tfsgjffgkfrt”

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Posted 1 year ago

Hi There, Thanks for leaving us a fantastic 5-star review! We love your enthusiasm and really appreciate your support. It looks like we have left you speechless. Looking forward to seeing you back at Total Cards! 😊

Posted 1 year ago

“Great prices, quick delivery, awesome quality cards.”

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Posted 1 year ago

Hi Thomas, Wow, thank you for the stellar 5-star review! We're super delighted to hear that you love our prices, quick delivery, and quality cards. It really makes our day to know that we're meeting your expectations! Looking forward to seeing you again at Total Cards! 😊

Posted 1 year ago

“Super card ok ok”

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Posted 1 year ago

Hi Tymoteusz, Thanks for the awesome 5-star review! We're really happy to hear you think our cards are super. Its always a great feeling to have these arrive after hunting for the singles you need!! Can't wait to see you again at Total Cards! 😊

Posted 1 year ago

“Total cards has provided me with excellent a shopping experience for every purchase I have made with them and even the time I reached out to the customer service I got a quick and very helpful response.”

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Posted 1 year ago

Hi there, Thank you for the amazing 5-star review! We're so pleased to hear that you've had an excellent shopping experience with us. Our customer service team always strives to provide quick and helpful responses, so it's fantastic to know that made an impact for you. We appreciate your support and look forward to your next visit at Total Cards! 😊

Posted 1 year ago

“I order the games etc on behalf of someone else. It is an easy site to get around, good explanations & delivery is prompt. Well packaged. Will be using Total cards again.”

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Posted 1 year ago

Hi Shelly, Thank you for the fantastic 5-star review! We’re thrilled to know that you found our site easy to navigate and appreciated the prompt delivery and packaging. Your feedback means a lot to us! We hope the recipient enjoys the game!!! We're excited to assist you again in the future at Total Cards! 😊

Posted 1 year ago

“fab thanks”

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Posted 1 year ago

Hi there, Thank you for the fab 5-star review! We’re so glad to hear you’re pleased with your experience. Your support means a lot to us! We can't wait to welcome you back to Total Cards soon! 😊

Posted 1 year ago

“All around great, fast dispatch and everything packed carefully, it all arrived in perfect condition!”

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Posted 1 year ago

Hi Joseph, Thank you for the fantastic 5-star review! We’re thrilled to hear that your order was dispatched quickly and arrived in perfect condition. Ensuring careful packaging is a priority for us, and it’s great to know that it made a difference for you. We truly appreciate your support and look forward to serving you again soon at Total Cards! 😊

Posted 1 year ago

“Cards came well packaged and delivery was quick. Will definitely use Total cards again 👍”

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Posted 1 year ago

Hi Mark, Thank you for the awesome 5-star review! We're delighted to hear that your cards arrived well packaged and that you enjoyed the quick delivery. It’s wonderful customers like you that inspire us to keep delivering top-notch service. We look forward to serving you again soon at Total Cards! 👍

Posted 1 year ago

Total Cards is rated 4.8 based on 3,519 reviews