Thank you for your feedback, and I’m sorry to hear about the issue with your order. This isn’t the experience we want for our patients.
If you haven’t done so already, please get in touch with us through your patient account, so we can investigate this further and resolve the issue for you as quickly as possible.
We appreciate your understanding and the opportunity to make this right.
“Not happy that letters were sent to my GP
I have accounts with Superdrug Online and everything went through smoothly
I hate going to Boots as they are the Health Police and your company made me feel the same way”
Hi there.
Thanks for your review, and we're sorry that you felt this way.
We just wanted to clarify why we offer GP notification and why, in some cases, we make it a requirement in order to get treatment with us.
Keeping your GP updated with information about the medications you get from Treated helps our clinicians and your primary care doctor to ensure better continuity of care. This means we can share information with them that might be beneficial for them to know when they're treating you in the future.
While we recommend always notifying your GP about any treatment you receive from other providers, for the majority of treatments we offer, you have the option to notify your GP, but it isn't mandatory.
However, for a small number of conditions, we are required to tell your GP that you've received treatment from us. This is to help us ensure your safety. Where this is the case, you'll always be notified before you accept a treatment from us, so that you can make an informed decision about whether you want to proceed with treatment or not.
We hope that this makes things clearer about why we sometimes have to notify your GP. If you need any further info about this, please do let us know.
“So far, I am extremely satisfied. I've been using it for just a week and a half, but I can already see the effects. My appetite has decreased, and my cravings for sweets have completely disappeared. I haven’t experienced any negative side effects so far. Looking forward to seeing even more rezultate.”
“It worked beautifully! I am a non smoker!!!
Just had a hard time canceling further deliveries. I do not need anymore. I will continue taking this months, but would like to cancel any further medication. Thank you!😊”
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