Thank you for sharing your feedback. We’re truly sorry to hear that you feel this way, and we deeply value your perspective. Your health and satisfaction are very important to us, and we want to make sure you feel confident in your treatment plan.
We would love the opportunity to discuss your concerns further and explore alternative options that might work better for you. If you haven’t done so already, please contact us through your patient account so that our clincians can give you personalised advice to help you get more out of your treatment. They can also give you recommendations if you’re looking to change doses or switch treatment, and help you find something else that works better.
You can also drop us a message any time if there’s a problem with your treatment, or if you need to ask our clinician a question. They’ll be happy to help in any way they can.
Bedankt voor uw feedback. Het spijt ons echt om te horen dat u zich zo voelt. Uw tevredenheid is erg belangrijk voor ons, en we zouden graag de kans krijgen om uw ervaring verder te bespreken om te zien hoe we uw zorgen kunnen wegnemen. Als u dit nog niet hebt gedaan, neem dan contact met ons op via uw patiëntenaccount met de details, en we zullen onderzoeken of alles correct is afgehandeld.
“I never received this package!!! Is there a way to recieve to a different address? I never got anything, although i did pay for it!
I am very unhappy with this service.
Best,”
Thank you for your feedback. We’re sorry to hear about your delivery issues. If you haven’t done so already, please contact us through your patient account with details about your delivery, so that we can raise this issue with our delivery partners.
English
Nederlands
Deutsch
Dansk
