Tropicfeel Reviews

Name: Tropicfeel
Address: Carrer de Pujades 60, Barcelona, Carrer de Pujades 60, Barcelona, Barcelona
Rating: 4.15

4.2 Rating 2,120 Reviews

79 %

of reviewers recommend Tropicfeel

4.2

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Shell Backpack for my 6 month travel in South America for using it as a daybackpack. Unfortunatly the backpack is very heavy and I really don't like the packing system because it takes so much space. Without it, the backpack is more like a 'black hole' where everything disapear because the opening part is so small. The backpack is also very wide - even with not many stuff inside. That makes it very impractical. I also think that it's very uncomfy. I'd not buy it again and I'm sad that I spend so much money for that.”

Helpful Report

Adriana, thanks for your feedback. It's such a shame to hear that you didn't have a good experience with your Shell during your travels! It's not designed for every day use but for longer travels, which is why it's wide - to ensure you can fit as much as possible inside! We hope you give our products another try :) Tropicfeel Team

“More of a question than a review, how secure is that detachable pouch? I feel like someone could easily just come by and rip that thing off, a big loss if you have your tech pouch attached.”

Helpful Report

Jonathan, thanks for the question! On our Shell, we use Fidlock® security - this system allows you to attach the add-ons safely to the front of the Shell. It connects via a magnet so once locked in, they won't be able to be pulled off until you lift the security tab. I hope this helps :) Tropicfeel Team

“Good as always”

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Peter, thank you so much for the comment! We're really glad to hear you're happy :) Tropicfeel Team

“super bag so far; but not yet traveled with nor tried”

Helpful Report

Ahmed, thanks for your comment! We hope you love the bag and can't wait to hear about the adventures you go on with it :) Tropicfeel Team

“Even if I had to wait almost two months to receive the shoes, I'm absolutely happy with the product!”

Helpful Report

Luana, thank you for your comment! We're super glad that the pre-order was worth the wait :) Tropicfeel Team

“Ma seconde paire de chaussures, toujours aussi réussi !”

Helpful Report

Jérôme, merci ! Nous sommes vraiment heureux d'entendre cela :) Tropicfeel Team

“No delivery in 5 months after ordering and paying. Was promised a delivery within 2 weeks. If there are delays, it is their responsibility to inform customers. Otherwise they are just liars.”

Helpful Report

Sam, thank you for your feedback and we're really sorry to hear about the delay to your order. We have had some production delays due to Covid which are out of our control, and aim to keep everyone updated via our bi-weekly email newsletters and updates on the JUNGLE product page. If you want any help with our order, please reach out to support@tropicfeel.com! Tropicfeel Team

“Love the bag, can definitely tell its made of quality materials, cannot wait to hit the road with it!”

Helpful Report

Thanks so much for your comment, we can't wait to see the adventures you'll go on with the bag :) Tropicfeel Team

“Tropicfeel, affidabili e precisi”

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Riccardo, grazie mille per il tuo commento :) Tropicfeel Team

“The shell backpack is just amazing. Smart design, high quality and the customer service couldn't been better. I use it for absolutely everything. Highly recommend the company and product.”

Helpful Report

Lea, thank you! It's so wonderful to hear you love not only the SHELL and the effort we put into the design, but also the experience you had with our Customer Service team! Thanks again for your feedback, it makes us very happy :) Tropicfeel Team

“Efficient customer service”

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Sébastien, we work hard to deliver great customer service so we're happy you had a good experience! Thanks for your comment :) Tropicfeel Team

“Very comfortable”

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Carlos, we're glad they're comfy! Thank you :) Tropicfeel Team

“I love the shoes! Thanks dalma”

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Miki, so glad you love them! :) Tropicfeel Team

“Comfortable”

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Cornelis, we're so glad you like them! Thanks :) Tropicfeel Team

“amazing product”

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Francisco, thank you so much for your comment :) Tropicfeel Team

“Best backpack ever!”

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Magnus, we're super happy you like it! Thanks so much for your feedback. Tropicfeel Team

“It's my third pair of Tropicfeel sneakers. They're the best - can't be happier”

Helpful Report

Marco, we're super happy that you like them! Thanks so much for your comment and your support, it's great to have you in our community :) Tropicfeel Team

“Ordered a pair of Jungle shoes in April or May and still haven't received them. Seriously cannot wait for them, but very disappointed the company can't get it's sh*t together. Some of the comments here indicate people have purchased Jungle shoes in the last couple months and already received them, yet I ordered them at least 4 months ago, and nothing. Cool, guys. Real cool.”

Helpful Report

Thanks for your feedback - we understand the production delays are far from ideal and are working really hard to get those orders sent out to you as soon as possible so you can enjoy the shoes! Tropicfeel Team

“Did not receive it yet”

Helpful Report

Sizhou, we can't wait to get the product over to you and hope you enjoy them :) Tropicfeel Team

“not 5 because item missing in order but will be fix next week”

Helpful Report

Romain, thanks for your comment! It's a shame to hear there was an error with the order but we're really glad we were able to fix that for you :) Tropicfeel Team

Tropicfeel is rated 4.2 based on 2,120 reviews