Tropicfeel Reviews

Name: Tropicfeel
Address: Carrer de Pujades 60, Barcelona, Carrer de Pujades 60, Barcelona, Barcelona
Rating: 4.15

4.2 Rating 2,120 Reviews

79 %

of reviewers recommend Tropicfeel

4.2

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Anonymous

Anonymous // 01/01/2019

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“im not satisfied with tropifeel products and will never buy into their compaines”

Helpful Report

Our team have spent a lot of time and energy designing and creating our products. Hearing your comment is a real shame. We hope that you will give us another chance in the future. Tropicfeel Team

“I like the shoes. I hope my new models are from better quality than my canyons. After 3 to 5 yays of waring, the fabric tore. Since almost 6 month i was wearing shoes with holes until the soles are done now. I did not contact costumer service, couse back then i never got an answer concerning when i would get my order (which was 4 month late).”

Helpful Report

Thank you for your feedback. For quality issues such as this one, our customer support is available to help at support@tropicfeel.com. Tropicfeel Team

“Never gotten my product. Still waiting, more than a year later. They say its because of issues with logistics and production, but why heavily advertise in all different media channels, do remarketing, and get more people to buy the shoes? Just focus on existing customers.”

Helpful Report

Fridtjof, it's a shame to hear that your order has been delayed! Our factory is back on track and is working hard to finish our Jungle orders. We are super thankful for your continued patience and support. We know that the shoes will be worth the wait! Tropicfeel Team

“Tropicfeel thinks Law does not apply to them I purchased the Jungle shoes on 26-01-2021 they arrived on 13-01-2022 when opening the box there was a huge tear on one of the sides of one of the shoes atleast 2 cm. I send an email to Tropicfeel and supplied photos I got told that I would not be getting a refund or an exchange as there were burn marks on the photos. I looked at the photos I send and there are no burn marks, the photos that they send me were of someone with black skin (which I do not have) and showing some kind of dark mark on the shoe. I invoked the 14 day cooling off period and want to return the shoes and cancel the purchase apparently Tropicfeel thinks they are above the law and are refusing to cooperate. According to EU Law I am well within my right to ask for a refund as we are well within the 14 day cooling off period. This company has no regards for the rules and laws.”

Helpful Report

Dpm, you requested a refund for a pair of shoes with visible burn marks and a big tear that looked like damage had been done to the shoes. This is why your return request was not accepted. You then sent us different angles of the shoe as requested, avoiding the burnt area. The finger of the person in all the photos is the same person with the same nail. As a goodwill gesture, we offered a discount code, as we explained that a refund will not be possible this time. It's a real shame to read your review. Tropicfeel Team

“Good product and customer service”

Helpful Report

Nacer, your comment is much appreciated. Thank you :) Tropicfeel Team

“The stitches quality could use some improvement, but they're great shoes overall! Not warm enough for winter, but a great everyday/travel shoe for the rest of the year!”

Helpful Report

Hi Maksymilian. Our all-terrain shoes are designed for summer and warm climates. We are always looking for ways to improve here at Tropicfeel. Your comment is appreciated, thank you. Tropicfeel Team

“Love these shoes! Comfortable and light. This is my second pair. Ordered 42 this time, as 41 was too small! Gave them to my mom, she's also very happy with them.”

Helpful Report

Polina, we are so happy that you and your mom love your shoes! We hope to see you both back for more :) Tropicfeel Team

“Amazing shoes would recommend.”

Helpful Report

Amazing review, thank you for the recommendation :) Tropicfeel Team

“Poor manufacturing quality”

Helpful Report

Sumit, our factory take great pride in manufacturing our Jungle shoes. It's a real shame to hear your feedback regarding the quality. We are always improving as we grow and we hope that you will try us again in the near future! Tropicfeel Team

“i haven't received it yet”

Helpful Report

Vardan, please get in touch with our team at support@tropicfeel.com. Tropicfeel Team

“Tuve que cambiar por tallaje pequeño y me he quedado con las Canyon. Muy contento. Son muy cómodas y de momento aguantan muy bien”

Helpful Report

Hola Enric! Estamos muy emocionados de saber que está satisfecho con su compra :) Trpoicfeel Team

“good product”

Helpful Report

“Great shoes use them a lot for hike, sea and even for gym.”

Helpful Report

Ido, this is wonderful feedback and we're so happy to hear you wear them on land and in water alike - keep adventuring! Tropicfeel Team

“Top sexy lovers”

Helpful Report

“the size is small, but 46 is perfect for my 44 european size feet. Comfortable and easy to put on and of and they look smart.”

Helpful Report

Pieter, normally each brand has a different scale of sizing so we're glad to hear you found the size that works for you! Thank you for the feedback, we're so happy to hear they're stylish and comfortable :) Tropicfeel Team

“Very good and comfortable shoes!”

Helpful Report

Julius, thank you so much for your comment! We're really glad that you love them :) Tropicfeel Team

“Nog the same fitting as other shoes”

Helpful Report

Normally, each brand has a different scale of sizing. We recommend checking our Size Guide to find the best fit for you, and we have a super easy and fast exchange process on our website if you wanted to try a different size :) Tropicfeel Team

“I have 4 pair of shoes and I’m very interested in this company.”

Helpful Report

Henning, we're so glad to have you in our community and want to thank you for your continued support and loyalty. We appreciate you! :) Tropicfeel Team

“Great quality all around and feels good wearing them every where, i would reccomend this product to all my friends and family.”

Helpful Report

Christopher, it means so much to us to hear you love the shoes enough to recommend them to your friends and family. We're so delighted that you like them, thank you for your comment! Tropicfeel Team

“Ordered jungle in early 2021, haven't received yet”

Helpful Report

Marco, your order is pending and our team is currently working on preparing and shipping the exchange! Rest assured the shoes will be with you soon, and we can't wait to hear how you like them! Tropicfeel Team

Tropicfeel is rated 4.2 based on 2,120 reviews