Tropicfeel Reviews

Name: Tropicfeel
Address: Carrer de Pujades 60, Barcelona, Carrer de Pujades 60, Barcelona, Barcelona
Rating: 4.15

4.2 Rating 2,120 Reviews

79 %

of reviewers recommend Tropicfeel

4.2

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use them everyday for work since last summer, they are super comfortable with or without socks, I'm really surprised. They already have a little hole in a lateral, but they continue to resist day by day. I will definitely buy another pair soon!”

Helpful Report

It's wonderful to hear that the shoes are comfortable with or without socks, as we intended! We're so happy that the shoes are resistant and can't wait to see which pair you pick next :) Tropicfeel Team

“perfect grip and very confortable”

Helpful Report

Peter, thanks for the 5-star review for your Jungle shoes! We are so glad that you like them :) Tropicfeel Team

“How can I rate something I haven't received or tried? I ordered a pair of jungle shoes n° 37 in July 2021; waited a couple of months for then getting a pair that was basically about to break (sole didn't stick with the rest of the shoe correctly) and was a size too small. I asked for a replacement (same shoes and color, just a number bigger - n°38-) and followed their instructions, sending back the pair I already received on August 4th 2021, with package and all in perfect condition. Well, it's January 2022 and I'm still waiting on this famous replacement pair... I also contacted their customer service multiple times, and their reply was always that the shoes would have been delivered the following month, but guess what? Nothing ever arrived. ... They kept my money tho! So, Tropicfeel... Could you please finally send me the shoes I paid good money for? If that's too difficult, then just give me back my money, because at this point, this company just seems like an enormous fraud.”

Helpful Report

Sofia, our team is currently preparing and shipping all pending exchange orders so rest assured the shoes will be with you soon! We hope you'll like them and that you can give us another chance in the future. Tropicfeel Team

“Good Quality”

Helpful Report

Thank you, we're so happy you like the quality! Tropicfeel Team

“I like the idea of the brand, however I was quite disappointed with how late the shoes were.”

Helpful Report

Avital, thank you for your feedback and we know the wait was less than ideal due to factors out of our control. We've used these experiences as a young company to learn the best steps to take moving forward, and hope you can trust us again! Tropicfeel Team

“Customer service is so bad... Not going to buy again from TF (after a few shoes I bought from you and was very happy with them)”

Helpful Report

Gilad, our Customer Service team work hard to give the best experience possible, so it's a shame to hear you felt otherwise. They're here to answer any question and resolve any issue with your order, so please reach out to them if you need help at support@tropicfeel.com. Tropicfeel Team

“i sent it back due to size problem but i didn't get the new one or the refund. :(”

Helpful Report

Laszlo, at the moment our team is preparing all pending exchange orders for the Jungle shoes, so your new size will be shipped to you shortly! If you prefer not to wait, please reach out to our Customer Service team at support@tropicfeel.com for assistance and otherwise we hope you'll love the new shoes :) Tropicfeel Team

“all as expected +1”

Helpful Report

Joerg, we're happy to have given you a great experience - thanks for your comment! Tropicfeel Team

“Love it. I advised to my friends too”

Helpful Report

Vincenzo, we're so delighted that you love your product and have had a great experience with us. Thank you for your comment! Tropicfeel Team

“Very light shoes, bright color, perfect matched shoes”

Helpful Report

Maryna, we are overjoyed to hear how much you loved the shoes and their design! Thank you :) Tropicfeel Team

“Fast and smooth return for shoe size change. Didn't try them outdoors yet.”

Helpful Report

We're so glad to hear this. We want to make our return process as seamless and quick as possible, so it's wonderful that you had a great experience with us. We can't wait to hear how they feat outdoors! Tropicfeel Team

“Really handle and packs down to nothing.”

Helpful Report

Joshua, we're super glad to hear that you find it efficient and helpful for packing when travelling! Thank you :) Tropicfeel Team

“Great company with good values! Hopefully all other companies follow their path.”

Helpful Report

Jorge, we're delighted that you've had a great experience with us and support our mission. It's great to have you onboard! Tropicfeel Team

“So surprising how packable this full backpack is. Great addition to my travel essentials!”

Helpful Report

Yohan, we're so delighted! It's great to hear that you were able to fill a lot into the backpack and that it's now one of your travel go-to's. Thanks so much! Tropicfeel Team

“you can really pack up everything you will need in just a backpack and keep things in order.”

Helpful Report

Rodnei, this makes us beyond glad to hear! Thank you for your feedback and we're so happy you like it :) Tropicfeel Team

“I absolutely like your system, I tested it for one month in Mexico but to make a serious travel backpack you should add two removable bags on the side of the backpack and a serious option for a bottle, when the backpack is fully packed my bottle doesn’t fit on the side bags. But the system for the clothes is amazing.”

Helpful Report

Lennard, it's so rewarding for us to hear that you chose our backpack for your adventure to Mexico! This is great and useful feedback for our Design team as they make backpacks with fellow travellers in mind, and love finding new ways to incorporate new efficient and organisational features. Thank you :) Tropicfeel Team

“I haven’t had a chance to use it yet. It looks decent though. It’s a bit of shame that you sent the backpack without the front pocket the tech one I presume.”

Helpful Report

Kamil, we hope the backpack won't disappoint! The Shell has many available accessories so you can mix and match as you'd like, and which is also why we don't attach it by default. We hope you give some of the accessories a try :) Tropicfeel Team

“Not the size I though”

Helpful Report

Geva, we're sorry to hear this! We provide the dimensions of our backpacks and accessories on the product page in case of any doubt in the future :) Tropicfeel Team

“Light and usefull”

Helpful Report

This is wonderful to hear, we're glad you like them! Thank you! Tropicfeel Team

“Ligth and odorless”

Helpful Report

Tropicfeel is rated 4.2 based on 2,120 reviews