“It was very easy to order online and the delivery was fast and efficient. The product I ordered was as described on the website. I will order again from Ulster Weavers”
“The wrong items were delivered and an email was sent -using their website form- on 10.03.24 and it is now 20.03.24 with still no response. Have contacted them again via Facebook and another email address- will also go through Paypal. They do not have a customer sevices phone number. This is all I can say about this company now as it is the first time I have shopped with them but given the fact that it is nigh on impossiblke to make contact with their customer sewrvices department- I will not risk shopping with them again.”
“Bought beautiful curtains with matching cusion civers online. All received within days and in perfect condition. Curtains a little greener than on the website, but beautiful nonetheless. Would definetkt recommend this company and I am very happy with my purchases. Thank you”
“hello, the goods are fine. However I didn't realize additional costs from UPS €27,00. This for additional taxes and freight. Please make a warning when you order from abroad.
In total the teatowels were too expensive. Just once in a lifetime ;)”
“I ordered a number of your 100% cotton tea towels to take as small gifts when I go home to San Francisco. They will be well received by all. Quality products. Thanks!”
“I am sorry to say, that I refused the packet. Which is so sorry. I did not wat to pay 33,44 euros, because nowhere on your site I could read that there was a extra costs. Ik hope you will return my payment. CLW van der Avort
carlavanderavort@outlook.com”
“The products I ordered were fine-I'd rate them a 5. I found the shipping costs from the UK to the Netherlands more than I wanted to pay, but accepted that. I was then surprised when notified by UPS that I would have to pay an additional charge of 26 euros for delivery. This made the products more expensive than I ever would have paid. After completing the order, I noticed that UW posted a warning that additional charges may apply, depending on the country. This was in very small print and easy to overlook. I assume UW is aware ahead of time in which countries this additional charge will apply, and I think in all fairness that you should warn people ahead of time so they are aware of how much more they'll have to pay before it's too late.”
