Veincentre Reviews

Name: Veincentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend Veincentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service, very informative throughout, made me feel at ease and explained everything as they went along, very happy”

Helpful Report

Posted 10 months ago

Good morning, Thank you for reviewing your experience with us, we are so glad that you are happy with our service and that you felt at ease in the care of our team. Kind regards, Emily

Posted 10 months ago

“Professional and informative, not rushed”

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Posted 10 months ago

Good morning, Thank you for reviewing your experience with us, we really appreciate your comments. Kind regards, Emily

Posted 10 months ago

“I was welcomed promptly and courteously by the receptionist and nurse. I was put at ease by the nurse and doctor. Examination seemed thorough and it was explained to me clearly.”

Helpful Report

Posted 10 months ago

Good morning Linda, Thank you for reviewing your consultation appointment. We are so glad you felt at ease and that everything was clearly explained to you. We look forward to welcoming you back to the clinic if you choose to go ahead with treatment. Kind regards, Emily

Posted 10 months ago

“Mr Nair at Hull was very good and all the staff were friendly”

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Posted 10 months ago

Good morning Adam, Thank you for reviewing your experience under the care of Mr Nair. Our teams pride themselves on being friendly and ensuring you feel at ease in our care so we are really pleased to read your comments. Kind regards, Emily

Posted 10 months ago

“I was treated with care, kindness & respect from the moment I arrived for my initial consultation. I have now booked my treatment & feel confident that I will be treated with the same courtesy & care.”

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Posted 11 months ago

Good morning Susan, We are so pleased to read your feedback following your consultation and are so glad that you are happy with the care you've received so far. We look forward to seeing you back in the clinic for your treatment soon. Kind regards, Emily

Posted 10 months ago

“Professional approach to my visit. Friendly staff and very welcoming. Consultants examined my legs in a clean sterile enviroment explained the treatments and given reading information but sent away to think about things. No pushy sales talk. Will be going back for treatment soon.”

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Posted 11 months ago

Hi Anita, Thanks for your lovely feedback! We are excited to hear that you are booking your treatment soon. Let us know if you have any questions in the meantime. Best, Dilly

Posted 11 months ago

“Friendly professional staff from Reception through to the staff carrying out the procedure. Cant tell results yet as only just taken off compression stockings and need to let legs heal.”

Helpful Report

Posted 11 months ago

Hi Sharon, Thank you for your lovely words! We hope your recovery is going well. Best, Dilly

Posted 11 months ago

“All very welcoming which immediatly made me feel at ease.”

Helpful Report

Posted 11 months ago

Good morning, We are so happy to hear that you felt at ease in our care! Best wishes, Emily

Posted 11 months ago

“Very professional and understanding”

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Posted 11 months ago

Hi Michael, Thank you for taking the time to leave a review, we really appreciate your kind comments. Best wishes, Emily

Posted 11 months ago

“From the first contact with the team I found everyone friendly and totally professional. They made me feel relaxed and explained what was going to happen during the procedures.”

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Posted 11 months ago

Hi Jane, Thank you for taking the time to review your consultation appointment, we are really pleased to read your comments and that you felt relaxed during your visit to us. Kind regards, Emily

Posted 11 months ago

“Everything went well at my visit to Veincentre. The staff were all helpful and friendly. My diagnosis letter arrived quickly. Could not have asked for more.”

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Posted 11 months ago

Hi Francis, Thank you for your review, we are so happy to read your comments and we are glad that you've had such a pleasant experience with us so far. Kind regards, Emily

Posted 11 months ago

“Very friendly, clean and doctor explained everything very well to me, The receptionist was lovely”

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Posted 11 months ago

Hi Sandra, We are really pleased to read your review and are glad that your experience with us so far has been so positive. Kind regards, Emily

Posted 11 months ago

“I was very impressed by everything at the centre. The staff were welcoming and very quickly made me feel at ease. The doctor was very thorough and explained precisely, what treatment would be required.”

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Posted 11 months ago

Hi Janice, Thank you for reviewing your consultation appointment, we are really glad that you felt at ease and that you are happy with how everything was explained to you. Kind regards, Emily

Posted 11 months ago

“Veincentre was clearly signed and parking very convenient. The practice was pleasant and comfortable and all the staff very welcoming. The consultation was very professional and i was given all variations in available treatments- what! they entailed, aftercare and recuperation. Im so pleased to have chosen your company and have confidently booked my first procedure for June.”

Helpful Report

Posted 11 months ago

Hi Valerie, We really appreciate you taking the time to review your consultation appointment, we are delighted that you are happy with the service so far and that your consultation appointment was helpful for you. We look forward to seeing you again soon for your treatment. Kind regards, Emily

Posted 11 months ago

“Very efficient and personable from reception to nurse then consultant,felt very comfortable and happy to go forward with treatment that has been advised for me .”

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Posted 11 months ago

Hi Cheryle, Thank you for reviewing your consultation, we are so glad that you felt comfortable in the care of the team and we are looking forward to seeing you in clinic for your treatment. Kind regards, Emily

Posted 11 months ago

“This was an appointment for an assessment / examination. It was very easy to book, and at the appointment the receptionist, nurse and consultant vascular surgeon (Mr Marcus Brooks) were friendly and efficient. Mr Brooks very clearly explained things during the duplex scan examination and gave a very clear explanation about the choices of treatment, and helpfully suggested what he felt was the best way to proceed. I felt very reassured during and following the appointment because the team were so professional and friendly, and because I have had explained a clearly worked out plan.”

Helpful Report

Posted 11 months ago

Good morning Alan, Thank you for taking the time to review your consultation appointment. Mr Brooks and the team will be very happy to read your comments and we are so glad that you found the appointment helpful and beneficial to you. We look forward to seeing you back in clinic again if you choose to go ahead with treatment. Best wishes, Emily

Posted 11 months ago

“Friendly and efficient staff”

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Posted 11 months ago

Good morning, We really appreciate your kind words about our staff. Best wishes, Emily

Posted 11 months ago

“My overall first impression with Veincentre was very positive. Everyone was very professional and friendly. Doctor Mathias and the nurse made me feel at ease, explained everything before my consultation and then discussed what would be my next treatment. All my questions were answered. I am definitely coming back for treatment with Dr. Mathias .”

Helpful Report

Posted 11 months ago

Good morning, We appreciate you taking the time to review your consultation appointment with Dr Mathias. We are so glad you felt at ease and that all your questions were answered during the appointment and we look forward to seeing you again when you come back for the treatment. Kind regards, Emily

Posted 11 months ago

“Very thorough appointment assessing and good informative discussion of way forward. Very confident about what to expect with treatment and possible outcome.”

Helpful Report

Posted 11 months ago

Good morning, Thank you for reviewing your consultation appointment, we are glad the appointment went well and that you got what you needed out of it. We look forward to seeing you back in clinic if you choose to go ahead with treatment. Kind regards, Emily

Posted 11 months ago

“All the staff I have spoken to, whether over the phone or face to face have been very polite, knowledgeable and listened to my concerns without any judgement.”

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Posted 11 months ago

Hi Ruth, Thank you for your review, we pride ourselves on having a team that really care and are so knowledgeable and friendly. Best wishes, Emily

Posted 11 months ago

Veincentre is rated 4.9 based on 1,064 reviews