Vipa Car Parts Reviews

Name: Vipa Car Parts
Address: Unit 1-2 Dalton Court, Davy Road, Runcorn, Cheshire West and Chester
Rating: 4.77

4.8 Rating 2,699 Reviews

94 %

of reviewers recommend Vipa Car Parts

4.8

Based on 2,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

07912015326

Email:

sales@vipacarparts.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service with the same message sent every time I query my purchase. You have had almost a month to supply and it appears my mats are NOT forthcoming.”

Helpful Report

Posted 1 month ago

“Unfortunately wiper blades supplied didnt fit my car. Sent several emails only to be told they are the correct ones even though I know they wont fit . Went to Halfords in the end who were very helpful and got the right ones”

Helpful Report

Posted 1 month ago

“Bought full set of wipers for my car and they sent me odd ones for the front wich look stupid asked for help to no avail so asked for my money back unfortunately I'm still waiting”

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Posted 1 month ago

“One of the blades snapped will not use again.”

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Posted 2 months ago

“Wrong wiper blades your service is rubbish and full lies when you respond , we will never use your company again you just took our money and ran rubbish rubbish horrible people.”

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Posted 2 months ago

“Awaiting for reply. As accidentally bought two sets of wiper blades.”

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Posted 2 months ago

“Parts were totally wrong fitment.”

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Posted 2 months ago

“Only received 2 of the 3 wiper blades ordered”

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Posted 2 months ago

“Not very good quality, I have put them on this Saturday and they start squirming today.”

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Posted 2 months ago

“I received only two wipers and they should reach me three , no one writes back, no one recommends”

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Posted 2 months ago

“This was an exercise in total time wasting as the blades were wrong in every way they were too long.They didn't fit the ends of the arms even though the registration was given.”

Helpful Report

Posted 2 months ago

“8 days with no delivery. Royal mail not received the parcel yet so tracking number not activated. Cannot call customer service... Call cuts out as the inbox storage is full. Email sent no response. I honestly feel like I've been scammed! I cannot recommend Vipa at all.”

Helpful Report

Posted 2 months ago

“Absolutely disgusting customer care i have sent emails to you because wipers were to small, I also phone loads of times wrnt to answer machine which was full so could not leave a message, had to purchase other wiperblades firm somewhere else. In the end contacted my card supplier to get my money back. Very very dissapointed”

Helpful Report

Posted 2 months ago

“Terrible customer service, ordered a pair of blades, only received one single. Have sent multiple emails to customer service as per their website only to be completely ignored. Not a great first impression for a customer”

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Posted 2 months ago

“No returns policy”

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Posted 2 months ago

“Wrong sized wipers - entered my reg and was sent wipers that extend byeond the windscreen. (Prius+)”

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Posted 3 months ago

“Easy to order. Appalling delivery. Three “could not deliver” slips in the letter box and never a ring on the door bell. These are wiper blades not a Faberge egg”

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Posted 3 months ago

“I received my wipers for my Hyundai ix35 watched the video and read the instructions have sent four emails for further instructions but not had a reply to resolve the problem”

Helpful Report

Posted 3 months ago

“They sent the wrong size wiper blade. I have tried to get the situation resolved, including sending photos. I don’t have a resolution for my situation, despite chasing them up”