“The price was good. Had a little problem with the installation, as it was different from the original Whirpool. Would have liked a place designated to write the date for future change. If it was there, I missed it. The filter appears to be doing the job. Thank you.”
“I am now trying to re-order and the price has gone up rediculously. I got 4 filters last time for $39.98 or thereabouts. Now I am being asked to pay $29.00 for 2. I will order again, but man!”
“The filter I purchased did not work in the regrigerator. This was the 4th filter I have purchased and none of them have worked. Even the LG Brand did not work. So, I am abandoning the use of the water/ice featue as I have spent over 5 months trying to get a filter to work. Not your fault or the filter you sent. I believe there is a problem in the filter housing, but LG does not admit and did not refer me to a repair person.”
“I did NOT install the filters you sent this time.
I recently put in a replacement filter, in the refrigerator, that I got 6 months ago.
I ordered the same filters as last time, for when I will need a new filter -- 6 months from now. And then 6 months after that.”
“The model of the filter mentioned is not competitive. Minor changes cannot be noticed easily but won't fit. Like I. Ordered the filter came is a small different than the original one. So it doesn't fit and the order was waste for me.”
We’re sorry to hear of your experience and hope you will accept our sincerest apologies.
We found that the filter you bought from us is RPWF, and what you really expected might be RPWFE.
The RPWF filter is not equipped with an RFID chip, thus it can not be sensed by your refrigerator.
If our inference is correct, please contact customer service to refund your money.
“Eco water filter for Zero water pitcher. Water flows through faster than for the Zero filter, which implies that the Eco filter is not as effective as the Zero filter.”
