“Just what I was looking for and as advertised it matched up with my frig. I have been running with it for a little more than a month and my ice cubes are beautiful as ever thanks for promptly getting this product out to me.”
Dear Customer,
Thank you for taking time to leave a review.
We are sorry to hear that you are experiencing some installation problems.
Please note that the chip inside the filter should face a certain side for the refrigerator to detect it.
Could you please refer to this method and try to install it again? Thank you for your time and effort.
If you would like to contact the support Team,we would like the opportunity to try to troubleshoot this issue for you. Please get in touch with us and we will endeavour to help.
We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@water-filter.com
Customer Service Rep
Dear Customer,
Thank you for taking time to leave a review.
We are sorry that the logistics problem did not meet your satisfaction. We take your feedback very seriously and have forwarded it to the shipping team. Please rest assured that we will get in touch with you by email and await your response.
We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@water-filter.com
Customer Service Rep
“It's about time that an affordable water filter compatible with GE Cafe refrigerators was available.
Have no issues with the water quality at this time.”
Dear Customer,
Thank you for taking time to leave a review.
We're sorry that the product may not have met your expectations.
Please note that we recommend flushing the cartridge sufficiently before use for a better experience.
If you would like to contact the Team, we would like the opportunity to try to troubleshoot this issue for you. Please get in touch with us and we will endeavour to help.
We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@water-filter.com
Customer Service Rep
“My wife always had trouble drinking our water because the chlorine disturbed her stomach. Since installing the filter, she has been able to drink from the faucet without any problems. It has saved a lot on bottled water for her.”
“While the site said it was compatible with my Kenmore refrigerator (and I ordered six of them), it wasn’t. Since there was no identifying paperwork in the order, I ended up donating them to an appliance repair business. I ended up driving 100 miles to a Home Depot with my old filter in hand, and bought a match there. No more online orders for me!”
Dear Customer,
Thank you for taking time to leave a review.
We're sorry that the product may not have met your expectations. Please note that the product you have purchased is compatible with your refrigerator. For the problems you encountered, if you would like to contact the Team, we would like the opportunity to try to troubleshoot this issue for you. Please get in touch with us and we will endeavour to help.
We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@water-filter.com
Customer Service Rep
“Very appreciative that I could find a high quality filter with a chip for our refrigerator. That is despite the manufacturer's attempts to make that difficult”
