Dear Customer,
Thank you for taking time to leave a review.
We are sorry to hear that you are unable to share your experience at present, but we well understand your concerns. We sincerely hope that our products will improve your water experience and meet your expectations. We look forward to hearing about your experiences.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren 
1-888-352-3558
service@water-filter.com
Customer Service Rep
Dear Customer,
Thank you for taking time to leave a review.
We are sorry that the filter recycle issue did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused to you. We take your feedback very seriously and have forwarded it to the relevant departments.
Thank you for your concern for our environment. It's very thoughtful of you.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren 
1-888-352-3558
service@water-filter.com
Customer Service Rep
“This is the first time using Ecolife for my refrigerator filter. The filter arrived when promised and was very easy to install. This was the best place price wise even beating Amazon.”
“The filters were the right size but the stream of water was so slow. The water barely came out. I've ordered these filters before and this never happened.”
Dear Customer,
Thank you for taking time to leave a review.
I am very sorry to hear that you have experienced a problem with the filter performance.
If you would like to contact the Waterdrop Team, we would like the opportunity to try to troubleshoot this issue for you. Please get in touch with us via service@waterdropfilter.com and we will endeavour to help.
Kind Regards
Mia Lauren 
1-888-352-3558
service@water-filter.com
Customer Service Rep