Dear Customer,
Thank you for taking time to leave a review.
We are sorry that this filter did not meet your expectations.
Please note that this model is NOT designed for TDS reduction. This filter can effectively reduce chlorine, taste and odor (those does not affect TDS level), while retaining minerals such as calcium, sodium, and magnesium, which are beneficial for human body.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@water-filter.com
Customer Service Rep
“Shipping from order date to delivery date was 4 weeks while website states 5-7 business days.
Upon arrival, I was disappointed to see "made in China" printed on the box. Had I known the filters was made in China, I would not have purchased them. The original Berkey filters are "made in USA" and I'm willing to pay more for that component.”
Dear Customer,
Thank you for taking time to leave a review.
We're sorry to hear that our products did not meet your expectations. At Waterdrop, we have a very customer-friendly after-sales policy and you may return the product if you are dissatisfied with it.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@water-filter.com
Customer Service Rep
