“I was happy with last order prior to this one, however son purchased me a Reverse Osmosis Filter System for my birthday. I have both boxes not opened with four filters....would like to return please. Can I get a label where to send ? Or I can package. Joanne Buck 3632 Sumter Ave s St Louis Park Mn 55426”
Hi Joanne,
Thank you so much for your review. Surely we could provide you with a return label.
Return instruction
---If you prefer to mail the product directly, our return address is:
Ecolife Technologies, Inc.
17910 Ajax Circle
City of Industry, CA 91748
United States
Tel: 888-352-3558
----If you prefer a return label and let us deduct the cost from the final refund, please let us know.
We cannot know the actual cost until the return label is generated.
>>In order to issue the refund ASAP, could you please:
a. Include your order # in the returned package.
b. Provide the tracking number after mailing the package.
Thank you very much for your time and effort.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
“These filters work perfectly. Super easy install. The water flavor and quality is fantastic. I love knowing that I’m not ingesting “junk” that’s in the city/county water.”
Hi John,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
“The company seems fine. I'm really more interested in rating products.
When shipping items separately, it might be a good idea to indicate that there are X number of packages being shipped. By email.”
Hi there,
Thank you so much for your kind review and your sincere suggestion. And we are truly sorry for the inconvenience caused by separated packages. we will try our best to make some improvements for providing better customer service!
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
Hi Patricia,
Thanks for your review, hope our product will provide you with a delightful user experience later. If there is any problem, please feel free to contact us.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
Hi Diana,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customer.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
“Works well so far, need to wait to see if the electronics work to tell me to replace the thing or not. But if it does, well worth the price and shipping was quick.”
Hi Gary,
Thank you so much for your positive review. Our whole team is encouraged by your warm reply. Sincerely hope that our product could bring you a good user experience.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
Hi Roger,
Thank you so much for sharing your using experience, we really appreciate it. Hope our product can bring you a continuously good taste of water.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
