Waterdrop Reviews

Name: Waterdrop
Address: 17910 Ajax Circle, City of Industry, City of Industry
Rating: 4.14

4.1 Rating 938 Reviews

77 %

of reviewers recommend Waterdrop

Company Reviews

Product Reviews

1,267

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Phone:

8883523558

Email:

service@waterdropfilter.com

Location:

17910 Ajax Circle, City of Industry
City of Industry
91748

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Waterdrop 5 star review on 14th September 2022

Anonymous

Waterdrop 5 star review on 10th August 2022

Chaitanya Halbe

Waterdrop 5 star review on 19th July 2022

Anonymous

Waterdrop 5 star review on 13th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received this order”

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Posted 3 years ago

“I ordered from your company to AVOID any purchases from Amazon. Your package was from Amazon? Also, the warning on my machine continues even after I followed the instructions for your filter. I would like my money back.”

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Posted 3 years ago

“I never recieved my product yet they're still making me pay for it. They must have delivered it to the wrong house.”

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Posted 3 years ago

“Bought this filter 2 month ago, easy installation and all but about a week ago the water pressure on the faucet starter to run veryyy low and had no response on what to do”

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Posted 3 years ago

“Still not here”

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Posted 3 years ago

“I ordered 3 filters. A damaged box, poorly packed arrived a day later. There were only 2 filters.”

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Posted 3 years ago

“My order was missing a item out of 3 waiting for response from waterdrop company .”

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Posted 3 years ago

“I am not happy at all at this point because I have not received my filters after having paid for them several weeks ago!. Now it looks like the new “scheduled delivery date” will occur while we are out of town on vacation! You need to find a new carrier. This is unacceptable.”

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Posted 4 years ago

“June 27,2021 6:22PM PST My order that shipped on 6/14 as priority ship HAS NEVER ARRIVED! It is now 6/27/21. The supervisor at Waterdrop said there was nothing she could do! I opened a case at FedEX & have had NO reply!! The reverse osmosis system I ordered & paid for is clearly LOST! Reverse Osmosis Water Filter System Model: WD-G3-W Order 234-20430099891-1007 Please, someone at Waterdrop get this PROBLEM RESOLVED. Dewey Croft 209-869-9120”

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Posted 4 years ago

“I still haven't received it”

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Posted 4 years ago

“Got an email to review this product even though I still haven't received it two weeks after placing the order. This shows that even WaterDrop doesn't know what's going inside their own company.”

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Posted 4 years ago

“Fake company who steels money and never sends a product or responds to emails. DO NOT BUY FROM THEM!”

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Posted 4 years ago

“The filters shipped 6/4 without arriving. Tracking says it’s still in NJ with no delivery date scheduled.”

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Posted 4 years ago

“did not get my order fedex said it was drop off on the june 12 but i have cameras on my house at 11 :07 across the street got a fedex order but he did not stop at my home !!! kenneth rosko”

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Posted 4 years ago

“CAN'T REVIEW. HAVEN'T RECEIVED YET!!!!!!!!!!!!!!!!!!!!”

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Posted 4 years ago

“I bought 3 water filters..but only received 2..It appears that the 3rd filter was removed from the box before I received it...Maybe stolen by delivery man..Not sure why anyone would want to steal a specialty filter..Maybe removed at factory..At any rate I never got it.”

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Posted 4 years ago

“Did not receive yet”

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Posted 4 years ago

“Very disappointed, still NOT received my order. The shipping taking WAY too long. Might change my review once products are received. Update: After waiting 2 weeks received package with damaged filters. Had HORRIBLE shipping experience. Need immediate refund or replacement.”

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Posted 4 years ago

“It was not delivered. I check Fedex every day. They say no delivery date set.”

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Posted 4 years ago

“We can’t use yet bc the plumbing T joint piece it came with isn’t working correctly and I can’t get a return phone call. I called 3 working days ago.”

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Posted 4 years ago

Waterdrop is rated 4.1 based on 938 reviews