Waterdrop Reviews

Name: Waterdrop
Address: 17910 Ajax Circle, City of Industry, City of Industry
Rating: 4.14

4.1 Rating 938 Reviews

77 %

of reviewers recommend Waterdrop

Company Reviews

Product Reviews

1,267

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Phone:

8883523558

Email:

service@waterdropfilter.com

Location:

17910 Ajax Circle, City of Industry
City of Industry
91748

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Waterdrop 5 star review on 14th September 2022

Anonymous

Waterdrop 5 star review on 10th August 2022

Chaitanya Halbe

Waterdrop 5 star review on 19th July 2022

Anonymous

Waterdrop 5 star review on 13th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“slowest delivery I have ever had . wanted this weeks ago , looks like I'll be buying another along the road somewhere ! return it when I get back . shhhhhh”

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Posted 3 years ago

“Took 3 weeks to receive the item.”

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Posted 3 years ago

“Finally received my purchase. Paid extra for shipping and it didn't do me any good. It took over two weeks to receive the products purchased. Should have clicked on the free shipping choice.”

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Posted 3 years ago

“Since I did not get the order, it's difficult to say anything positive.”

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Posted 3 years ago

“product is good, shipping processing taking too long.”

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Posted 3 years ago

“Would not know if I liked it or not, because I never received it!!”

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Posted 3 years ago

“I would like to receive the items in my address of Puerto Rico, My cousin made me a favor but the only one problem that I see bad is why you cannot ship to Puerto Rico? , I hope that my concern is evaluated for the next time. Thanks”

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Posted 3 years ago

“I haven't received one of my filters as it was shipped from a third party. I was told to contact Amazon which I did and they were not able to verify the order. I'm missing filter RO which is the most expensive out of the three filters. Third party sent me CF filter instead of RO. I've been calling Waterdrop only to leave a message and I haven't received a call back.”

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Posted 3 years ago

“Can not review at this time as my order was placed and shipped on 6-28-21 and recieved fedex tracking # but the status was on "Pending" for a few days but as i am writting this fedex has just delivered my package. After i install and use the product for awhile i will tan be better informed to review it and this is my reason for only two stars at this time and it being a required field. Thank You Kindly Gerald”

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Posted 3 years ago

“I ordered a blue filter and I got a pink I just wanted to filter and I got the whole picture???”

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Posted 4 years ago

“It has not been delivered yet !”

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Posted 4 years ago

“The flow rate of water is truly sad. I should of bought another system with a tank. It's the only way to go. Unless you absolutely don't have the space under the sink and are forced to buy a tankless once again, I would buy a system with a tank. The water tastes the way it's supposed to. No complaints there. Just way slow. After about a quart of water is dispensed, it slows down even more.”

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Posted 4 years ago

“Not that well on pressure”

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Posted 4 years ago

“ordered about 10 days ago and still have not received. Need to ship with a quicker delivery date”

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Posted 4 years ago

“Packaging was substandard. Taped together and smashed on ends. One of the three filters was not even sealed in the bubble wrap. I’m wondering if it was used.? Won’t be able to tell until I install in 6 months. The other two filters looked fine. Not the quality I’ve come to expect from Waterdrop.”

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Posted 4 years ago

“We never had calcification and white filter in our water”

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Posted 4 years ago

“There should be bundles on your site for when one needs to purchase all three filters for their system. Navigating site is a bit cumbersome. Order is taking too long to arrive.”

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Posted 4 years ago

“I have not received the filters yet! Ordered on 5/30/21 still not here 6/8/21. No updates as to when I will get it!”

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Posted 4 years ago

“intake water is TDS of 214 and filtered water is TDS 127 is that right?”

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Posted 4 years ago

“Probably not their fault, but i still haven't recieved it, much less installed and tried it. Very frustating since it was supposed to be here 3 days ago”

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Posted 4 years ago

Waterdrop is rated 4.1 based on 938 reviews