“Order was not delivered on requested date - stayed in three days expecting delivery as promised daily by courier. Response from Wild Meat company when I asked what was happening -‘here's a full refund’!
So completely wasted my time and have no ingredients for Christmas!”
The couriers are failing us badly, but there is nothing more we can do than offer a full refund. We have already lost the value of the meat, as the courier does not refund us, and we cannot resend as all their delivery slots before Xmas are now full. We have tried all the couriers and none our perfect. Ideas for improvements welcome.
“Sadly i placed an order two weeks ago and the delivery has still not been received. The Company has been good at refunding my money but there has been no gesture of goodwill for runing my dinner party. I will probably try again with an order but the Company must get their delivery service changed from DHL Express to a more reliable Company. My one star review is based on the no delivery experience only.”
The couriers are failing us badly, but there is nothing more we can do than offer a full refund. We have already lost the value of the meat, as the courier does not refund us, and we cannot resend as all their delivery slots before Xmas are now full. We have tried all the couriers and none our perfect. Ideas for improvements welcome.
“This was dispatched promptly to get to me in the day it was supposed to.Its just a shame that the couriers couldn't get to me on that day I received my delivery on the next day.Thankfully because it was packed so well the meat was in perfect condition.”
The couriers are failing us badly, but there is nothing more we can do than offer a full refund. We have already lost the value of the meat, as the courier does not refund us, and we cannot resend as all their delivery slots before Xmas are now full. We have tried all the couriers and none our perfect. Ideas for improvements welcome.
“I bought my birds for my freezer, so haven't eaten any yet! However, so far, I am very impressed with the website, ordering and delivery. Will DEFINITELY be using you more! In fact, I have just cancelled my Waitrose turkey, in favour of your two pheasants! We love game, and are delighted that we have found a supplier. In days gone by, Waitrose would sell pheasants, and partridge occasionally, but they don't seem to sell them any more. We were often in Scotland for the Glorious Twelfth, and used to see truck loads of pheasants being sent off to the London restaurants on the afternoon of the 12th. August. Happy days!”
“Everything that I order from The Wild Meat Company arrives well packed and in top condition. I especially like that I can order the game birds in the feather which in my opinion makes them last longer in the freezer plus I get to pluck them myself which makes feel like I am doing my little bit in bringing them to my table.”
“The venison sausages were fine, however they were delivered the day after I had requested. I had paid £15 for them to be delivered in the morning too which spoilt my plans for entertaining guests later that day.”
“Hi, I have nothing but praise for the response I’ve had from The Wild Meat Company with regard to my order for venison loin. Unfortunately though, the delayed meat order finally arrived today, 7 days after despatch (rather than the recommended 48 hours) and the temperature of the meat was therefore compromised.”
“I ordered 12 pigeons and they provided almost 24 perfect breasts. One or two were a bit shot up but nothing extreme. I’ll be ordering again. (Oh yeah, they tasted fab too!)
I also ordered a “roast venison haunch”. It was fab meat and so tasty (1kg). But I’d love to know what deer it was from.
“Venison” is too vague.
Please make things clear.
Roe deer is so different muntjac!
“Venison” is too generic. It’s like saying “farm”, when “farm” means beef, lamb or pig!
I love the food from wild meat company. But I ask for more detail.
:-)”
“Package arrived a day late but all was good with purchase. Because it was well wrapped it stayed very fresh! Quickly put into freezer and will enjoy soon! Pies looked amazing and will order again in the New year! Merry Xmas to you all and 5 star service!!”