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Winkl Reviews

4.8 Rating 635 Reviews

95 %

of reviewers recommend Winkl

Company Reviews

Product Reviews

4.8

Based on 635 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 20th October 2023

Winkl 5 star review on 14th August 2022

Winkl 5 star review on 25th July 2022

Winkl 5 star review on 21st July 2022

Winkl 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the winkl mattress. Service was awesome arrived so quickly My husband is a larger man and there is no movement when either of us move in the bed. Great nights sleeping now. Thank you”

Posted 6 months ago

“My friend put me on to Winkl after listening to me complain about my poor sleep due to hip and back pain thru the night! I never want to sleep away from home ever again lol!! No hip and back pain in weeks, the feeling of waking up rested and pain free amazing! Yes I’ve added some functional movement exercise as well to help (I suffer rheumatoid arthritis) but now the only time I struggle is when I travel for work! Best investment ever!!”

Posted 7 months ago

“Lovely to sleep on,service was amazing ,Back not sore anymore”

Posted 7 months ago

“Great to deal with. Product always arrives very quickly.”

Posted 7 months ago

“Excellent customer service. Would buy from them again - in fact we did.”

Posted 7 months ago

“Service and delivery were perfect! I booked and paid for the mattress, and was able to arrange the delivery for a specific day two weeks later, when I could be home. The local delivery company called me to arrange the time, then called me 15 mins before their agreed arrival at my house. they were exactly on time as well. Took me about two weeks to settle into the mattress, and now I just love it! My bed has maintained the perfect warmth, so is cosy during cold nights, yet cool during hot nights.”

Posted 7 months ago

“Great service, fast shipping - no complaints!”

Posted 7 months ago

“Great product. Bought a different brand before, and had to give it back (very uncomfortable), but winkl is the perfect mattress!”

Posted 7 months ago

“Prior to choosing Winkl I did some research about the different companies offering similar products. I chose Winkl because of the claim that the mattresses are slightly firmer than other options but I also loved the fact that it is a NZ owned and based company. The longer trial period and warranty is a great incentive too. But the fact that the mattresses that get returned go the the Salvation Army, so are not wasted, really impressed me. The reviews I've seen of the returns process are great and I felt like it was worth trying out, risk free. Dealing with Winkl has been a great experience.”

Posted 7 months ago

“Fast, efficient service. Product was well wrapped and with the wheelie box easy to move despite being rather heavy.”

Posted 7 months ago

“I loved this pillow so much I bought a second so when I stay away I have one to take with me. I'm a side sleeper and its perfect for a good sleep.”

Posted 7 months ago

“Amazing product and service!”

Posted 7 months ago

“It's taken me a long time to sort out a comfortable mattress & pillow for my neck problems. I had to persevere going from a higher pillow to Winkl but I'm all good now. Finally Winkl has made going to bed painless.”

Posted 7 months ago

“Easy to buy, fast delivery ordered 1130 on a Sunday Night had it before midday the next day. Had confidence that if this mattress was not going to be a dream to sleep on before 120 days we could return it and get a full refund. So it was a win win and best decision was buying it as we have such a great sleep. Thanks Winkl”

Posted 7 months ago

“Awesome service, fast delivery and I am very happy with my purchase.”

Posted 7 months ago

“It arrived really quick and was packaged well. The little bag and cutter was a nice touch. The mattress is for our guest room and we have had mixed reviews. Too firm at first (but softens over the night) for some and lovely and firm but softens to much for others. Once our next guest leaves we are going to try it out ourselves to see what we think and may buy another for us.”

Posted 7 months ago

“OMG I am converted and am telling everyone I know about Winkl. I have had every kind of mattress (expensive to cheap) and the Lux wins out as the best. Since I have started using it my back pain is gone and I am sleeping so much better. I cannot rate this mattress highly enough. I also have the weighted blanket and the Winkl pillow. Both are fantastic.”

Posted 8 months ago

“Amazing service and really love the fact that you can try the mattress out for 120 nights and can still get your money back if you aren’t satisfied, a genius idea. Shipping was free and efficient.”

Posted 8 months ago

“Was recommended to buy the Winkl Pillow and am so happy. From the ordering on the website the extremely quick delivery of only the next day to receive it I am most impressed all round. Thanks, Winkl for such a great service!”

Posted 8 months ago

“Wonderful, well constructed pillow with great support. The Winkl pillow replaced my older foam pillow which was thicker. The Winkl is more comfortable and suits all sleeping positions. Would highly recommend purchasing this pillow”

Posted 8 months ago

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Winkl is rated 4.8 based on 635 reviews