Winkl Reviews

4.8 Rating 630 Reviews
95 %
of reviewers recommend Winkl
4.8
Based on 630 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Winkl Reviews

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 20th October 2023
Clarke
Winkl 5 star review on 14th August 2022
Anonymous
Winkl 5 star review on 25th July 2022
Pierre
Winkl 5 star review on 21st July 2022
Amanda
Winkl 5 star review on 9th October 2021
Donald M
Anonymous
Anonymous  // 01/01/2019
I purchased the lux mattress. At first it was comfortable and now unfortunately I am having the worst sleeps of my life. It was firm at first, now it’s soft and dipping. Guttered I spent 3 grand including the bed frame, and the team at winkl won’t even offer me a refund on my mattress, I don’t want an exchange as clearly these mattresses aren’t what they’re hyped up to be. So disappointed, also I tried to write a review on their website and it’s not submitting, interesting
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Posted 5 months ago
I was extremely unsatisfied with the bed and mattress from Winkl. The lux mattress is anything but lux. Zero edge-to-edge support, and made entirely from foam. Furthermore, the bed frame is made from extremely cheap wood, and looks like something that would belong in a college dorm. I did send photos and videos to your customer service team, so feel free to review those if you genuinely are interested in my feedback. Thanks
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Posted 10 months ago
I found your mattress very hard even bought a mattress topper to see if that would help but no it didn't so I returned your mattress
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Posted 1 year ago
Bought pillow as neck pain, made it worse. Wouldn't take it back, told to wait 30 days, so gave it away and Bought better one.
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Posted 1 year ago
Winkl is rated 4.8 based on 630 reviews