Winkl Reviews

Name: Winkl
Address: 100 Park Road, Grafton ,, Auckland
Rating: 4.72

4.7 Rating 683 Reviews

94 %

of reviewers recommend Winkl

4.7

Based on 683 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TL;DR- more comfortable than other leading brands! I have been a convert of memory foam mattress in a box products for years now, having previously bought from Ecosa and Emma Sleep. So when I needed a new mattress I thought I'd give Winkl a go because I love that they're Kiwi owned and so competitively priced. I'm stoked with it! With previous brands I have needed to get their mattress topper as they were too firm, but Winkl has all the right support as well as the comfort layer. Amazing sleep right from day 1 - highly recommend!”

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Posted 2 months ago

“100% recommend I’ve got a severe back problem, Ever since sleeping on the mattress, i’ve had the best sleep in a very long time. Thanks Winkl”

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Posted 3 months ago

“We love our new Winkle mattress so much and totally recommend it to everyone. So glad we went with Winkle. 🙏🏻”

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Posted 3 months ago

“Just wish I knew you supplied a devise to cut the plastic! As I spent ages trying to find something suitable in house. Finding it hot! Amazed their was a mattress in that box!”

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Posted 3 months ago

“Amazing experience submitted two orders with Winkl and I’ve had great service both times.”

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Posted 3 months ago

“Prompt service. Comfortable bed. Thank you. Judy”

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Posted 3 months ago

“We love Winkl products. The engineering, in regard to the packaging, is genius. The mattresses are so comfortable as is the pillow.”

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Posted 3 months ago

“Great service and delivery”

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Posted 3 months ago

“Overall very happy with the mattress, took a bit to get used too as so different from the old springy one. Quite firm so put a soft topper on and it's now great. No pressure points or partner disturbance so a far better sleep. Highly recommended if you want a quality sleep.”

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Posted 3 months ago

“Really attentive service, fast delivery, good communication. Unfortunately I returned everything as we didn’t find it comfortable and we didn’t sleep well. The return service was also very easy. So no fault with service at all, but product not for us. We are over 50, not sure if that makes a difference.”

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Posted 3 months ago

“The best mattress i have ever had, wish I had gotten one sooner.Fast delivery. The only thing is I missed out on the free pillow didn't realize I had to put in the code at checkout.”

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Posted 3 months ago

“Much like the winkl mattresses we bought (which I have now got used to), it has taken me a long time to get used to the denseness of the pillow having used other types all my life. I find it supports my neck well and doesn't squash my ear when side sleeping. Great for back sleeping without pushing your neck down to your chest too. I'm positive the more I use it the better it will get”

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Posted 3 months ago

“Mattress arrived on time and was easy to unpack and place. Bit firmer than anticipated but a Mattress topper added the right amount of comfort for a much improved sleep. Partner and I very happy with purchase.”

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Posted 4 months ago

“Open and easy to deal with in regards to shipping delays”

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Posted 4 months ago

“Fantastic pillow! It is so comfortable I ended up buying one for all the family. The height is perfect and the softness is just right.”

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Posted 4 months ago

“Amazing service”

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Posted 4 months ago

“For the price the winkl is a very good mattress (King size Winkl). Pros: great delivery service and trial period, good level of firmness and comfort. Cons: Bit of a struggle to unpack - definately need 2 people. It does heat up, however, we minimised this with a tencil/cotton mattress protector, it has a very slippery surface so a mattress protector will slip around and crease up a bit. We have stuck with it and I would recommend it as you have a trial period so if it doesn't suit you send it back. The Winkl is about 25cm deep and we have a high bed base so it is very high. If it was 20cm that would be better.”

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Posted 4 months ago

“Great company and excellent customer care! Highly recommend Winkl and am thrilled to do business with this NZ company that sells a quality product and displays high integrity.”

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Posted 5 months ago

“We’re very happy with their quick shipping and professional packaging. Thank you.”

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Posted 5 months ago

“Excellent service, ordered it on the Wednesday, and was here on the Thursday. We have the queen size, took a bit of getting used to, but 6 weeks in we are more than happy with our purchase.”

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Posted 5 months ago

Winkl is rated 4.7 based on 683 reviews