Winkl Reviews

Name: Winkl
Address: 100 Park Road, Grafton,, Auckland
Rating: 4.72

4.7 Rating 684 Reviews

93 %

of reviewers recommend Winkl

4.7

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton,
Auckland
1023

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Winkl 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sooooo comfy. I like a soft bed so popped my topper onto the basic mattress. Works amazingly well. Higher than my old mattress but that is no problem. Glad I bought one.”

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Posted 1 year ago

“Fast delivery and great to have a trial period”

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Posted 1 year ago

“This is the first time I bought form mattress. I can confirm Winkl is a good mattress. It's very comfortable laying on it but for those people are used to sleep on firm mattress like me, Winkl may still too soft for them. From my trial, Winkl mattress' biggest issue is there is a little bit hard to get up from bed for me, of course it may due to I'm an old man. Anyway I recommend Winkl mattress to people who are not always sleep on firm mattress. Besides, I have to say Winkl has very good service that very satisfied me.”

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Posted 1 year ago

“We purchased a Winkl mattress and base and loved it so much we bought my Dad a mattress. Would definitely recommend, very comfortable and great quality.”

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Posted 1 year ago

“Best mattress I ever slept on! Delivery was quick and easy too!”

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Posted 1 year ago

“Super comfy.”

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Posted 1 year ago

“Highly recommend the Winkl pillow, nice and firm and fully supportive. Does take a few nights to get use to it but worth it. The pillow also complements the Winkl mattress.”

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Posted 1 year ago

“Quick delivery, very comfortable, it’s firm but not too firm. So worth the money. Support local! The communication was great, informative and easy to understand.”

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Posted 1 year ago

“Really love Winkl services. Easy to use and convenient. Was able to arrange specific delivery date, and received products on time. Would definitely recommend to others A+++”

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Posted 1 year ago

“Amazing! Ordered in the morning and got it the same day!”

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Posted 1 year ago

“Easy to order, problem-free delivery, lovely to sleep on!”

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Posted 1 year ago

“I'm very happy with the mattress......I suffer with a really bad back....has been a lot better since getting the Winkl mattress, don't wake up anymore in pain. Thank you”

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Posted 1 year ago

“Best decision I've made, was to buy one of your mattresses. It was an easy process online. I bought it at 6.45pm and it was here by 10.30am the next dday. Amazing service, thank you!”

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Posted 1 year ago

“From the moment we decided on a Winkl deluxe King mattress we were impressed with the whole process. From the beginning the ordering and communication was extremely efficient and received our new bed within a couple of days. The 150 days trial with a full refund is very generous but my husband and I are so happy with our night’s sleep. We are in our 70s and now are finally waking without any aches and pains. Absolutely no partner disturbance and just the right amount of warmth. I also received a beautiful duvet cover set as a thank you. I am especially very happy to support a New Zealand company. I tell all of my friends about Winkl.”

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Posted 1 year ago

“I’ve had a winkle lux king for past 3 years and I was sceptical at first but after few weeks I fell in love. Extremely soft but not to much little sinkie like a cloud but supported and heat regulated, annoying almost as when I’m away for work or holidays the beds never are as good and likely much more expensive so nice come home jump in a great bed. So I Recently purchased a standard winkle queen for a new house due to room size, I was so impressed with my lux I assumed standard to be adequate… here’s the good bad and ugly! The standard is rubbish I’m Sorry to say, I was being cheap and figured it would be ok only 5cm less thickness or there abouts etc. I was wrong and after my sleep trial I quickly contacted winkle and paid extra for a lux wavering my next mattress trial and winkle collected the standard and gave it away to the Sally’s. (amazing service) First off if you have a lux don’t downgrade the standard is like a hostel mattress it’s honestly horrible ! The difference between the two is night and day. Very sorry to put a negative review of the winkle but do yourself a favour get the lux you won’t look back . Winkle should discontinue the standard focus on lux only and/or bring in an ultra lux? Overall 10/10 experience with business they have disrupted mattress industry as intended . Buy a lux !”

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Posted 1 year ago

“Love it! The delivery was quick and I was pleasantly surprised by how much I love it as it feels completely different from my old mattress. The perfect firmness and super comfy. No regrets.”

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Posted 1 year ago

“I like my winkl bed but got asked to review a pillow I never bought?”

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Posted 1 year ago

“Only mattresses we will buy. We have had the lux for a few years and couldn't be happier with it. We have purchased three more winkl's for kids and as spare beds. Guests often comment on their comfortable sleeps and love the mattresses. Its so easy, order online with fast delivery and its simple to unpack the beds, hassle free.”

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Posted 1 year ago

“Still unsure whether it's not too hard for my shoulders.”

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Posted 1 year ago

“very good service and excellent product”

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Posted 1 year ago

Winkl is rated 4.7 based on 684 reviews