Winkl Reviews

Name: Winkl
Address: 100 Park Road, Grafton,, Auckland
Rating: 4.72

4.7 Rating 684 Reviews

93 %

of reviewers recommend Winkl

4.7

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton,
Auckland
1023

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Winkl 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We’re very happy with their quick shipping and professional packaging. Thank you.”

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Posted 1 year ago

“Excellent service, ordered it on the Wednesday, and was here on the Thursday. We have the queen size, took a bit of getting used to, but 6 weeks in we are more than happy with our purchase.”

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Posted 1 year ago

“The beds are great; I've purchased three of them now. However, the 1st delivery of the 2 Lux models did take some time. The 2nd delivery our 3rd Lux was as expected, arriving in just a couple of days. Excellent, I would recommend it to anyone and friends.”

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Posted 1 year ago

“Initial service was good, although the delivery of the product did not meet our expectations, as it was delivered days before we asked for it to be delivered and our property was vacant for another couple of days.”

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Posted 1 year ago

“I find the pillow a little big when sleeping on my back but on my side it is ok. I have a bad back and sleep with a small pillow between my knees which keeps me straight in the side position.”

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Posted 1 year ago

“We received our pillows as part of a promo - at first we were unsure whether we would be able to sleep using them , but after only a couple of nights we slept soundly with no disrupted sleep”

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Posted 1 year ago

“amigos.....you asked me to review my pillow but I only bought a queen sized mattress for my guest bed which is very good (maybe a bit slippery but hey!), its still comfy, and my duvet inner was nice for the mid season period. But I didnt buy pillows to go with the mattress, so my pillow is light as air, in fact it is invisible, but I am almost sure that if I had one, it would be really comfy. I was however covered in bruises from kicking myself after having bought my mattress just before the sale "Bundle" consisting of Mattress, Pillows & weighted blanket. My bruises have healed but I'm still crying. {0_0}”

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Posted 1 year ago

“Best pillow so far that I've had. After a back fusion and a stiff sore neck, this pillow has enabled better sleep.”

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Posted 1 year ago

“We both love this mattress. I love getting into bed and snuggling in it's perfect.”

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Posted 1 year ago

“Super comfy”

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Posted 1 year ago

“Winkl did extremely well. The matress was dispatched and delivered as requested.”

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Posted 1 year ago

“Absolutely excellent mattress I'm very happy I chose it!! One small thing is the washable cover is a little slippery and causes my own winter mattress protector to gather a little,but not a major! Highly recommended..thanks Winkl...”

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Posted 1 year ago

“Originally bought the Queen Lux but realised we wanted to upgrade to king. The process was extremely easy. The mattress itself is so comfortable. Perfect for two tall adults. We don’t feel each other moving around in the night. Firm but plush. You sink in slightly but feel supported. Overall very happy!”

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Posted 1 year ago

“Best nights sleep with the Winkl pillow. I take it with me whenever we go away. I have one on standby at my sons house in Auckland.”

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Posted 1 year ago

“We do love your mattress, but seriously wish we had bought the lux mattress. Would be happy to upgrade Appreciate”

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Posted 1 year ago

“Do not buy these mattresses! They contain fiberglass in their outer sock underneath the advertised removable washable cover! You will contaminate yourself and your home with glass fibers and potentially have an adverse reaction to it. The company will not care about this, and if you instigate a return and refund the mattress will only end back up at the Salvation Army for another family to be exposed. Do not buy!”

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Posted 1 year ago

“Winkl has transformed my sleeping experience. From frequently waking up with a sore or seized lower back, I am now waking refreshed and ready to stretch and attack the day.”

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Posted 1 year ago

“I wanted to give it 5 stars however the following didnt allow me too... 1. the exchange of the matress from Q to D apprently incurred me extra $75 for delivery. I dont find it very logical as the delivery and return is free. because of the word'exchange' you have charged $75. but if i has returned the Q mattress and got the refund and then bought a D sized mattress, delivery and return would be free?! i fail to see any difference sorry. Especially when I returned the Q mattress in its original boxed state. I should not be charged $75 for return of an unopened box. 2. I had purchased 2x lux mattress, 2x pillows and 1x slat base a few weeks before the promotion where they were giving away free pillows and weighted blanket. when i enquired if i can get the promotion as i have only just recently purchased the items worth $4k plus, i was declined. i wish i had waited a couple more weeks to bouth the mattress/base...i would have received 2x weighted blanket and 4 pillows for free!”

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Posted 1 year ago

“I really love lux mattress, it is very comfortable and it is hypoallergenic.”

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Posted 1 year ago

“Love the new Winkl bed! It just moulds around me and I have the best sleep. Highly recommend. :)”

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Posted 1 year ago

Winkl is rated 4.7 based on 684 reviews