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Winkl Reviews

4.8 Rating 630 Reviews

95 %

of reviewers recommend Winkl

Company Reviews

Product Reviews

4.8

Based on 630 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 20th October 2023

Winkl 5 star review on 14th August 2022

Winkl 5 star review on 25th July 2022

Winkl 5 star review on 21st July 2022

Winkl 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far - we are still within the 120 Day evaluation period - my wife and I are happy, especially her as my tossing and turning no longer wakes her, but I still find this new foam mattress quite firm. The mattress is also very deep/tall so it feels like you are on the top floor of a multi-storey building!”

Posted 1 week ago

“What I like about it is that I can sculpt it how I want it so that is supports my neck and head. It is a little too firm for me but that is a preference thing. The more you break it in I’m sure the more it will fit.”

Posted 3 weeks ago

“Excellent service, good mattress, good price.”

Posted 3 months ago

“I was not impressed by the service from winkl at the start and delivery was slow. However the mattress is not bad. Not as soft as I would have hopped but trying to source a memory foam topper for ir to make it softer.”

Posted 3 months ago

“We have a super king bed and use 2 single mattresses on it. We would have preferred the LUX mattress sold by Winkl but then we would have had to change all our bedding as the Lux is far thicker than most mattresses. However, the standard Winkl mattress is a good one. Although we have reservations about whether it will really last for 10 years, as the edges seem rather soft and we're careful not to sit on the edge of our beds. But the firm certainly makes it easy to acquire their mattresses, they're efficient and deliver on time. I hope their technology is up to scratch and that we do get 10 years. The prices is highly competitive and the delivery process is painless.”

Posted 4 months ago

“Havnt completed the 120 night trial, but find my new mattress very comfortable.”

Posted 4 months ago

“Hi review of the single king base. Easy to assemble, no tools required. Does the job the only issue I have is that the mattress can be prone to sliding when reading propped up in bed on pillows, any pointers”

Posted 4 months ago

“Fast service - the courier driver was very helpful in delivering the mattress!”

Posted 4 months ago

“The pillows can easily rip when you put the pillow into the case after being washed other than that great product”

Posted 5 months ago

“I thought I'd already written a review. Anyway I like the pillow now I've got used to it. It seems to help not get a sore neck/shoulders and when I was away for a couple of nights, realised my neck was more sore again. So well done Winkle.”

Posted 5 months ago

“Have had the mattress for about 5 weeks and happy so far. Delivery was smooth and it is comfortable.”

Posted 5 months ago

“Great mattress but I'm a side sleeper with bad shoulders so a softer option would be better for me. Still highly recommend this product.”

Posted 8 months ago

“Really nice pillow. It comfortable moulds to each persons head”

Posted 8 months ago

“We love our Lux queen Mattress from winkl..”

Posted 8 months ago

“WInkl seems quite good from my dealing with them.”

Posted 8 months ago

“Great night’s sleep. Disappointed that couple of weeks later they were on sale at 25 percent off. However a great sleep.”

Posted 8 months ago

“We are happy with our mattress thanks 😊”

Posted 8 months ago

“Bed/mattress/pillows arrived promptly and have proved very comfortable so far. Having used Txxxxr mattress/pillows for many years we have been pleasantly surprised by how well the Winkl performs for at least a third of the price.”

Posted 8 months ago

“The Winkle took us a while to get used to as it’s much firmer than we expected. My partner has always had firm beds and this one he loves, it’s made an incredible difference for him. He’s 6’6 and has always struggled with back problems and once we got our bed his back issues changed phenomenally. He still gets a bit sore every now and again but no where near as bad as before. As for me it’s too firm for me as someone who has always had soft beds and I think my body does prefer them. It doesn’t give me any issues though but would love it if it was a bit softer.”

Posted 9 months ago

“Very impressed with product and delivery. I did, however, submit a question on the ‘chat’ function that never got answered.”

Posted 9 months ago

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Winkl is rated 4.8 based on 630 reviews