Winkl Reviews

4.8 Rating 635 Reviews
95 %
of reviewers recommend Winkl
4.8
Based on 635 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Winkl Reviews

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 20th October 2023
Clarke
Winkl 5 star review on 14th August 2022
Anonymous
Winkl 5 star review on 25th July 2022
Pierre
Winkl 5 star review on 21st July 2022
Amanda
Winkl 5 star review on 9th October 2021
Donald M
Anonymous
Anonymous  // 01/01/2019
Yep OK but memory return not too great still hollow next night , have rotated a bit better for awhile
Helpful Report
Posted 9 months ago
Products as advertised. Good company to deal with. Not really convinced foam mattresses in a box are any better than traditional spring mattresses nor that they're making much less of a profit on them than the big players mid range offerings. Ended up only paying $400 more for a mid-range Pocket Spring SleepMaker vs the Wink Lux
Helpful Report
Posted 10 months ago
I highly recommend the Winkl Lux Mattress, however, I urge caution with the wooden bed frame. After a few months of using the mattress, I have found it to be very comfortable with me achieving reliably good sleep. I stopped using the wooden bed frame after a week and sourced an alternative base to use with the mattress. The wooden bed frame boards are laminated with sharp right-angle corners and rough edges. I gouged my legs on a couple of occasions while getting out of bed. I actually regret buying the wooden bed frame.
Helpful Report
Posted 10 months ago
Happy, Pricey but ok !
Helpful Report
Posted 10 months ago
Great sales and delivery methods. Bed seems good so far. We are a bit worried about heat but won't know till winter...
Helpful Report
Posted 10 months ago
Great online help, love the mattress, very comfortable, Love it really! Great sleep! I got the luxe mattress, I know sounds corny… but it’s true Best mattress I have owned in my life (I’m 40)
Helpful Report
Posted 11 months ago
Love this mattress. Our first was a Cali King and the comfort experienced is amazing. No partner disturbance. We have since bought a Queen for the spare room. Now our guests stay too long. LOL!
Helpful Report
Posted 1 year ago
Only thing I would prefer more length to tuck under at the end of the bed as not much to keep sheet tucked in on slat bed.
Helpful Report
Posted 1 year ago
very comfy matress. Base is fine, could be a bit more shin friendly around the edges
Helpful Report
Posted 1 year ago
Good so far but only had it 2 months
Helpful Report
Posted 1 year ago
Very easy site to navigate
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Posted 1 year ago
Very impressed how comfortable mattress is!!
Helpful Report
Posted 1 year ago
You asked me to review a pillow i haven't received, if you would like me to review it you will need to send me one ;)
Helpful Report
Posted 1 year ago
My wife loves the mattress but I find it a little too hard.
Helpful Report
Posted 1 year ago
Quick delivery & post receipt Customer service has been great.
Helpful Report
Posted 1 year ago
Quick deliver and good customer service.
Helpful Report
Posted 1 year ago
Sleeping really well on our mattress. No back pain in the morning which is a win! I'm still finding it a little but too firm, wish we had had gone with the softer top option.
Helpful Report
Posted 1 year ago
I originally ordered a couple of mattresses as well a couple of bed frames before I moved out of Auckland, prior to delivery I was informed that due to global logistics issues the bed frames were still in transit. I asked for the mattresses to be delivered so I at least had something to sleep on til the bed frames arrived, it was a few months later that I finally got my bed frames but had noticed that the price online was cheaper than what I'd originally paid for them. I must admit I was a bit miffed by this as I'd had to wait several months for what I'd ordered and paid for and in the meantime the price had been reduced, a pillow or two thrown in would have been a nice gesture. The bed frames were quite easy to put together and the mattresses are very comfortable, I have friends who come to stay and they comment on just how comfortable they are.
Helpful Report
Posted 1 year ago
Very happy with the service and fast delivery of our Winkl TBH it’s been a few weeks and we are still getting used to it but not about to give up just yet.
Helpful Report
Posted 1 year ago
Only took a few nights to get used to the winkl mattress and now I love it . It’s very comfortable .
Helpful Report
Posted 1 year ago
Winkl is rated 4.8 based on 635 reviews