Winkl Reviews

Name: Winkl
Address: 100 Park Road, Grafton,, Auckland
Rating: 4.72

4.7 Rating 684 Reviews

93 %

of reviewers recommend Winkl

4.7

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton,
Auckland
1023

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Winkl 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very soft and comfortable billow i just wished it is a bit higher”

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Posted 2 years ago

“I already had a sore back, pleased to say that the Winkl has made my sleep more comfortable. My back dosnt need as much stretching.”

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Posted 2 years ago

“Great service, quick delivery and not disappointed with the product. Do wish the mattress box was a bit easier to recycle!”

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Posted 2 years ago

“Comfortable pillow, let me change from stomach to side sleeper and my neck pain is much better since. Service from Winkl was prompt and easy.”

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Posted 2 years ago

“I had a wedge shaped memory foam pillow but kept waking up with a crick in my neck. After putting up with it for years I finally bought a winkl pillow when I was buying a winkl luxe mattress. I no longer wake up with a sore neck. I guess the pillow just cradles my head better and/or takes the weight off my neck better. Anway, it works.”

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Posted 2 years ago

“Great company, the mattress was delivered within 10 hours of me ordering. The person even offered to help me take the mattress upstairs as I’m in crutches!”

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Posted 2 years ago

“I purchased the Winkl mattress PRAYING it would help my chronic post partum joint pain. Sadly for me if didn't work HOWEVER! The return process was seamless and so easy. I would definitely purchase another mattress for our son when he's ready. A really good, kind company.”

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Posted 2 years ago

“The mattress is perfect for my 3 year old. It’s so lovely and soft and cushioned but it may be a little too soft for my painful lower back.”

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Posted 3 years ago

“Value for money on a good product. As a side sleeper the only fault is the sides are a bit soft, otherwise it's a good product for the price.”

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Posted 3 years ago

“Buying a mattress without testing it first is nerve-racking!! I finally decided on the Lux over the standard because of the warranty (long term investment and less wastage right?!). I LOVE the luxury but it's fairly thick and makes my bed seem quite high. However my lower back (SIJ) pain disappeared on the very first night (it is AMAZING for my back no matter what position I sleep in!) I assume the standard mattress would also provide this support too. As much as I want to give 5 stars because it's so super comfy (it's actually nicer than our extremely expensive latex bed!) it drops a star because it stinks! It has a very chemical smell, even after a few months, I notice it every single night (this is a common trait with memory foam though) :( Also it's not great for 2 people. I normally sleep solo, but when my partner joins me I really notice the drop/slope since he's 120kg and I'm 60kg (between us we go over the recommended weight limit which is actually quite low). The delivery service was super fast. Apparently if you do return it they collect it whole (not rolled like how it arrives), but I'm definitely not returning it!!!”

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Posted 3 years ago

“Took a while to get used to a foam mattress after having a sprung one for many years, however after adding a mattress protector the Winkl is so comfortable to sleep on! I love that I am not disturbed by my partner's wriggling in the night. It's so warm and cosy.”

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Posted 3 years ago

“Good communication, fast delivery”

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Posted 3 years ago

“the lux winkl mattress is a firm comfortable good value mattress which i put a mattress topper on and made it less firm. I think it takes a few days longer to fully expand but am very happy with it.”

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Posted 4 years ago

“The bed fills all my back curves, meaning for a comfortable sleep!”

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Posted 4 years ago

“Good service happy with mattress”

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Posted 4 years ago

“Such a cosy mattress and gave me the best sleep I have had in months! Dont want to get out of bed these days!”

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Posted 4 years ago

“Great thanks but disappointed you dropped the price 20% just after I purchased my mattress”

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Posted 4 years ago

“It fits my posture and doesn't move much with someone else on it”

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Posted 5 years ago

“Reasonable compromise between soft and firmness”

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Posted 5 years ago

“Soft, no dust mites, eco friendly. Like it can be custom sized”

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Posted 5 years ago

Winkl is rated 4.7 based on 684 reviews