Winkl Reviews

4.8 Rating 635 Reviews
95 %
of reviewers recommend Winkl
4.8
Based on 635 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Winkl Reviews

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 20th October 2023
Clarke
Winkl 5 star review on 14th August 2022
Anonymous
Winkl 5 star review on 25th July 2022
Pierre
Winkl 5 star review on 21st July 2022
Amanda
Winkl 5 star review on 9th October 2021
Donald M
Anonymous
Anonymous  // 01/01/2019
Finding our Winkl pillow really good - quite different to other pillows out there but working for us.
Helpful Report
Posted 1 year ago
I sleep on my side and I was having a lot of pain in my shoulders and hips. All gone!
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Posted 1 year ago
Great delivery service and love my mattress
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Posted 1 year ago
Our backs are thankful for the support our mattress provides, we do not wake up stiff and uncomfortable with our new mattress.
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Posted 1 year ago
Yep a fan, nice fast and super comfy
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Posted 1 year ago
Loving my Lux mattress and purchased the pillows at the same time but am finding them just a bit too high. Fine for side sleeping but is a bit high or my preference if sleeping on my back or tummy.
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Posted 1 year ago
A good mattress, except that materials I found a little heating for my body, and the general feeling of comfort for sleep did not agree entirely for me. The full refund policy was amazing, but I found that the Salvation Army onsold the mattress at half the retail price, which the "needy" they were meant for could certainly not afford. The oath to hell is paved with good intentions. No wonder the SA Church remains separate from its businesses.
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Posted 1 year ago
Hi Winkl Team. Very pleased with mattress and pillows. Took a few nights to get used to the pillows but they are now fantastic. Wish I had purchased the pillows years ago. Mattress is great to. Definitely less tossing and turning. Thanks Winkl 😁
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Posted 1 year ago
The King Lux is quite Comfortable, my only issue is its still abit on the hot side. The pillow is similar, (probaly abit overpriced) Overall I'm happy
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Posted 1 year ago
I found Winkl to be reliable and professional making the purchase process easy. I was surprised how quickly we received our mattress and pillows stress free without issue.
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Posted 1 year ago
Fast delivery, easy set up... It took a while to get used to this kind of mattress, but it's now comfy :)
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Posted 1 year ago
Very soft and comfortable billow i just wished it is a bit higher
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Posted 1 year ago
I already had a sore back, pleased to say that the Winkl has made my sleep more comfortable. My back dosnt need as much stretching.
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Posted 1 year ago
Great service, quick delivery and not disappointed with the product. Do wish the mattress box was a bit easier to recycle!
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Posted 1 year ago
Comfortable pillow, let me change from stomach to side sleeper and my neck pain is much better since. Service from Winkl was prompt and easy.
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Posted 1 year ago
I had a wedge shaped memory foam pillow but kept waking up with a crick in my neck. After putting up with it for years I finally bought a winkl pillow when I was buying a winkl luxe mattress. I no longer wake up with a sore neck. I guess the pillow just cradles my head better and/or takes the weight off my neck better. Anway, it works.
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Posted 1 year ago
Great company, the mattress was delivered within 10 hours of me ordering. The person even offered to help me take the mattress upstairs as I’m in crutches!
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Posted 1 year ago
I purchased the Winkl mattress PRAYING it would help my chronic post partum joint pain. Sadly for me if didn't work HOWEVER! The return process was seamless and so easy. I would definitely purchase another mattress for our son when he's ready. A really good, kind company.
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Posted 1 year ago
The mattress is perfect for my 3 year old. It’s so lovely and soft and cushioned but it may be a little too soft for my painful lower back.
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Posted 1 year ago
Value for money on a good product. As a side sleeper the only fault is the sides are a bit soft, otherwise it's a good product for the price.
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Posted 1 year ago
Winkl is rated 4.8 based on 635 reviews