Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Winkl Reviews

4.8 Rating 630 Reviews

95 %

of reviewers recommend Winkl

Company Reviews

Product Reviews

4.8

Based on 630 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

Write Your review

Tell us how Winkl made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Winkl 5 star review on 20th October 2023

Winkl 5 star review on 14th August 2022

Winkl 5 star review on 25th July 2022

Winkl 5 star review on 21st July 2022

Winkl 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our Winkl Queen mattress. We're using it on an older slat base and it's perfect. It took no time at all to get used to, and several family members have slept on it and all agree it's super comfy. I'm glad to have chosen a Kiwi-made mattress over others in the market in a similar price bracket. Highly recommend.”

Posted 6 months ago

“The Lux mattress is not better than the base model of Ecosa.”

Posted 6 months ago

“Very comfortable, although my sleeping pattern is still disturbed. Sags a little both sides with a bulge in the middle, but that disappears after we get out of bed”

Posted 6 months ago

“Great company, very easy to order and it arrived within 5 days!”

Posted 6 months ago

“We love love love the new mattress. It is super comfortable and beautiful as well. From the beginning of the purchase journey to delivery it was a pleasure 🙏 I would recommend your company to anyone”

Posted 6 months ago

“Really comfortable mattress with a great nights sleep”

Posted 6 months ago

“It is such a lovely company to deal with - I enjoy their pleasant surprises each and every time you deal with them. Thank you!”

Posted 6 months ago

“I bought a Cotton TENCEL duvet cover set and a cotton TENCEL sheet set and the quality is all-around incredible. I had some problems with the order and the Winkl team resolved everything in a matter of 2 days. Great customer service! I would definitely recommend it!”

Posted 6 months ago

“We are very excited to partner up with Winkl, they offer an outstanding product & we recognise the need for customers to come into our store to try before they buy. We have found the guys from Winkl great to deal with & look forward to a long partnership.”

Winkl 5 star review on 20th October 2023

Posted 6 months ago

“This is a most amazing pillow I have owed”

Posted 6 months ago

“Absolutely perfect. So comfortable and warm. Highly recommended to all. Customer service not so good. I was not informed that rural delivery would involve an almost 2 week wait. The 'Help' team did not seem to be bothered at all. I had to do all the tracking to find out exactly where the mattress was. If you live rurally, do not expect a speedy delivery.”

Posted 6 months ago

“Great service, the bed and mattress arrived promptly.”

Posted 6 months ago

“Loving our mattress-definitely very soft initially but it’s now a much preferred medium-firm. Arrived packed up really well and quickly ‘inflates’. Very happy with it so far”

Posted 6 months ago

“From the first night I loved this mattress. So supportive but no pressure points. I sleep so well now.”

Posted 6 months ago

“Best pillow I have ever owned. Love love love it! Comfy every night, no more tossing and turning trying to get my pillow right. Would definitely recommend if you have sleep issues, it’s worth every cent.”

Posted 6 months ago

“Very good pillow. Makes me sleep better”

Posted 6 months ago

“v gud imho”

Posted 6 months ago

“Love the winkl mattress. Service was awesome arrived so quickly My husband is a larger man and there is no movement when either of us move in the bed. Great nights sleeping now. Thank you”

Posted 6 months ago

“My friend put me on to Winkl after listening to me complain about my poor sleep due to hip and back pain thru the night! I never want to sleep away from home ever again lol!! No hip and back pain in weeks, the feeling of waking up rested and pain free amazing! Yes I’ve added some functional movement exercise as well to help (I suffer rheumatoid arthritis) but now the only time I struggle is when I travel for work! Best investment ever!!”

Posted 7 months ago

“Lovely to sleep on,service was amazing ,Back not sore anymore”

Posted 7 months ago

«
1
2
...
3
4
5
6
7
»

Winkl is rated 4.8 based on 630 reviews