“Took few days to reply to my request despite a few follow up phone calls! Teresa was extremely helpful and she was the one to be able to help to provide a quick answer but not the others.”
“There needs to be a “back” button so that we don’t need to start all over each time we enter a product page. Or when the payment screen exits accidentally we can go back.”
“Not being able to see or select a delivery time / day prior to placing the order is very annoying especially if you need a product urgently.
The search function is not very precise eg: search "cat treats" and get 34 pages of treats for dogs, cats and rabbits!!”