www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Flexible with any booking changes and confirmations sent out once complete.”

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Posted 8 years ago

“South African Hotels was so helpful. Booking a trip so far away is hard to do, and you all made it so easy for us. You suggested options within our price range, and we found an option we liked even better than the initial camp we were looking at due to your advice and suggestions. I felt like you all gave honest and experienced feedback, which we sincerely appreciated. We could not be more thankful and we are so excited for our trip.”

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Posted 8 years ago

“IT WAS A VERY PLEASANT STAY. I HAD NO HASSLES WHATSOEVER WITH THE RESERVATION. I WILL DEFINITELY RECOMMEND YOUR SERVICES TO EVERYONE I KNOW AND I WILL ALWAYS USE YOUR SERVICES IN THE FUTURE”

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Posted 8 years ago

“Hi there Ryan, hotel is nice and everyone is friendly. My only issue is having to step out to the reception each time am thirsty. There could be an emergency in the middle of the night and going all the way won't help. A fridge should be provided in the rooms for drinks and water even if it's going to be additional charges”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“since I have not yet went to my holiday. It is difficult to say. however they promised me that they will give me two close room as im travelling with my family”

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Posted 8 years ago

“Very goog thanks”

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Posted 8 years ago

“i found the reserve in Kruger National Park that i was looking for at a good price. i had a number of other questions to which South African Hotels responded promptly and informatively. The assistance was much appreciated.”

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Posted 8 years ago

“Amazing service.. Quick & easy with the best price.. Will definitely be booking through African-hotels again!! Thank you,”

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Posted 8 years ago

“Hi this was my first time in booking a hotel room. I was on my nervous because did not know how its been doing.But when i start www.south-african-hotels make it so easy. I'm feeling like a pro. Very happy with your service. Thank you so much.”

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Posted 8 years ago

“Quick response”

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Posted 8 years ago

“neat, clean and great service”

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Posted 8 years ago

“South African hotels has a good team who have gone an extra mile for my bookings. When I extended my holiday Shireen was a star, she contacted the hotel immediately and she managed to negotiate the same rates they gave me 4 months ago. All my holiday bookings I do them through this amazing team and I've never had any regrets.”

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Posted 8 years ago

“It changed the date for me. I'm very happy to get a Room one day before. Thank's.”

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Posted 8 years ago

“Quick response”

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Posted 8 years ago

“We just returned from our trip and spent 4 great nights at Camp Jabulani which we arranged through South African Hotels. Their website was great with lots of helpful information and pictures. They were very prompt with all correspondence and handled all the arrangements including pick-up and transfer to the lodge. And honestly, the safari lodge, service and overall experience exceeded our expectations. If we ever go back to South Africa, we'll certainly use South African Hotels as our go to provider.”

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Posted 8 years ago

“My last experience with a South African Hotels was less than pleasant. Upon our check-in at the Genesis Suites Hotel on 4 November 2016 after a long 5-hour drive, we were informed that our reservation had not been paid for and we would have to make a payment of R 5,550.00 for our 3-night stay bill (@R 1,850.00/night) on the spot. I then explained to both the front desk staff member and manager that we had settled the entire amount of our stay upfront and had even received e-mail confirmation from South African Hotels. Unfortunately, I had not brought a copy of the invoice with me. However, after requesting internet access at the hotel's business centre, I was able to provide them with a copy of the invoice. We were then checked in and told that a follow up would be made with South African Hotels. By this time we were confused, worried and upset by the whole episode which had unfolded in front of other guests. It was not until I checked back with the hotel's front desk a few hours later that I was informed that the payment had been sorted and the matter was now settled. In light of the above, I would have thought someone at South African Hotels would care enough to offer its client an apology for the inconvenience suffered but to this day (16/11/2016), none has been forthcoming and I find that very disappointing.”

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Posted 8 years ago

“the service was excellent. And the staff was friendly and fast in assisting.”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“excellent services 7 star”

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Posted 8 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews