www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was very helpful”

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Posted 8 years ago

“Everything worked smoothly with no hassles”

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Posted 8 years ago

“pofessional and fast booking”

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Posted 8 years ago

“Muzi Safari Tour is a thief. Awful experience with Muzi Safari Tour who was recommended by the Protea Kruger Gate Hotel. We booked a tour at the hotel agency with Muzi Safari tour who was recommended by the hotel and we wanted to charge directly the tour on our room but the driver didn't accept despite the hotel gave us the authorization. We paid with credit card but when we get the ticket, we realized that the amount was 27380 Zar instead of 2738 Zar. Big difference for a day safari tour...!!! The guide couldn't cancel the operation on the card machine and called the bank who told us that the transaction was instantly cancelled but after coming back to France, the amount was deduct from our bank account. After many phone calls with the bank from France, they told us that the transaction is done and the amount is on Muzi bank account and the only solution to get back the money is that Muzi company send back the money to us directly but they refuse and argue that they don't have the money. The Protea hotel is also responsible of that because they didn't do anything to help us although the hotel agency works with that safari tour. So we paid 27380 zar with credit card and 2738 zar by cash so 30118 zar for a safari tour is quite expensive (2100€/2300$)”

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Posted 8 years ago

“I had tried in vain to get into Mont Rochelle for our January holiday and South African Hotels worked hand in glove with me to make it happen. It was quite difficult as the hotel was fully booked but we ended up with a room eventually. Thanks a million for making this happen for us!!”

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Posted 8 years ago

“We have used South- African -hotels twice now when booking our holidays in south Africa. They have been very efficient, helpful and have gone the extra mile to meet our requirements. We would always use them in future.”

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Posted 8 years ago

“I first met these guys by accident when planning our annual trip to South Africa in 2011. I usually make all of the arrangements myself but looked on line for some advice for a particular place and found their website. The contact was immediately followed up and I was so impressed with their service that I have used them ever since for our SA tours. In particular, I am totally impressed with Anel with whom I have trusted with every detail of our 4 week trip since that time. She is absolutely brilliant and I have yet to find the biggest or smallest question that she cannot answer or problem that she has not resolved. My wife and I are her biggest fans !”

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Posted 8 years ago

“The customer service is awesome, what's great is that you pay the deposit for your accommodation and you have an opportunity to pay the rest of the money on a monthly basis, this is very convenient”

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Posted 8 years ago

“the service and prices I received were great, job well done”

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Posted 8 years ago

“Efficient, helpful, curteous, and act promptly on any enquiry or booking. I have used them six consecutive years and will continue to do so. They are responsive and take care over specific detaiks.”

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Posted 8 years ago

“I booked from France : - Best price - Available (got them by phone a saturday afternoon) - Great service - Huge web/human interaction (veritable added value) - they made my trip special avoiding problems I will highly recommend this bookingwebsite for South African locals and especially people from abroad. Thank you VERY much”

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Posted 8 years ago

“Very responsive, clear billing and instructions, plus clear what is offered in our booking. Staff answered my numerous email queries on other issues like nearby airports, hiring a driver, etc.”

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Posted 8 years ago

“You guys are bloody good and helpful .thanks????”

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Posted 8 years ago

“Excellent service. Immediate response and feedback on questions and enquiries. You gave me lower rates for my acommodation than the actual price that I got directly from the establishment where I was going to stay. Thank you so much! Will definitly make use of your service again in the future. Regards Hanneline”

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Posted 8 years ago

“When I was planning our honeymoon, they recommended several accommodations, tours and transfer. Also, always they responded very quickly. I'm very exciting to go to our honeymoon.”

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Posted 8 years ago

“This site is legitimate. I had my doubts, but this site delivered the goods. Well done!”

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Posted 8 years ago

“Communication was non- existent. It took about two whole days to get a confirmed booking.And no response from an emailed enquiry.”

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Posted 8 years ago

“FAST AND EFFICIENT BOOKING. PAYMENT EASY ALSO FROM ABROAD.”

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Posted 8 years ago

“Great as promised and true deal thanks”

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Posted 8 years ago

“this is my first time booking with south-african hotels.com. the online booking went smootly and communication was efficient, very impressed. normally we do all booking thru booking.com or trivago.”

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Posted 8 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews