www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top-quality service, and the Best Prices. Claude”

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Posted 9 years ago

“Keep it up the on good service that you give us.”

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Posted 9 years ago

“We had a wonderful stay at your magnificent hotel. Your beautiful gardens and outdoor swimming pool facilities, scrumptious breakfast, luxurious rooms and outstanding spa treatments made our stay memorable. Your staff also made us feel welcome at all times, were very gracious and quick to assist in any manner required. We'll be back.”

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Posted 9 years ago

“the service in the start was good. all correspondence was on e-mail. everything was confirmed, since my family and I have never been to Sun City before, first experience ever. I questioned the breakfast on arrival, 18/12/2015 was confirmed on e-mail that we will be able to have breakfast when we arrive before 11am. we then went ahead and arranged to hire a vehicles to come through to Sun City to ensure that we arrive before 11am, which means leaving KZN at 2am with our kids, ages 4 & 9 and my parents ages 60, paying a deposit was required. 3weeks later I decided to call Sun City directly to confirm the breakfast and everything was in order, I was advised that breakfast was not included when we arrive. when complained to South African Hotels, Ryan Mackie was absolutely rude, had no respect whatsoever. he insinuated that we coming all the way fro FREE BREAKFAST, like we are cheap people. Said there's nothing he can do, was not even prepared to assist. now what kind of Management is this. making bookings on behalf of Sun City. I have reported this incident as this can cause a major decrease in bookings through South African Hotel especially if something like this goes viral.”

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Posted 9 years ago

“I am always receiving a very speedy response on my bookings. I would like to suggest a membership rewards system or something similar, I have booked twice through your guys, but there is no benefit from booking via your site besides the low rates. I am hoping that the above would be considered.”

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Posted 9 years ago

“Kievits Kroon staff were splendid. Best we have experienced in a long time. Great breakfast. Our stay was extremely pleasant. Will visit again. Rian van Wyk”

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Posted 9 years ago

“I would use again and recommend to friends.”

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Posted 9 years ago

“It was very nice at Mmabatho Sun and the personal was very friendly. I will visit there again no doubt”

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Posted 9 years ago

“Was efficient enough but would be better if confirmed booking could be made immediately similar to position on booking.com etc. Otherwise was happy with quick response of your consultants”

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Posted 9 years ago

“I always receive excellent service, responsiveness and pricing from Melissa - it is always a pleasure to deal with her.”

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Posted 9 years ago

“Booking was very simple and easy. Plus this site was far cheaper than other sites that were offering the same exact service.”

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Posted 9 years ago

“I have been dealing with Uchizi for a long time and his service has always been outstanding!”

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Posted 9 years ago

“Enter your comments. The more you share, the more you can help other customers. most unreliable, untrustworthy and a cheat. the hotel room at Sheraton Pretoria which was sold to me directly at R1800 you sold it to me for R2630.”

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Posted 9 years ago

“Good reactivity Good price positioning . I hope to have good surprises also arrived on site”

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Posted 9 years ago

“Very helpful and provided valuable information about my queries”

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Posted 9 years ago

“Everything is being so fast and easy. I like the way your work”

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Posted 9 years ago

“Quick and professional in organizing my bookings For Zwahili Game Lodge . Thank you Melissa.”

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Posted 9 years ago

“My wife and I are visiting South Africa (Paarl) to attend a wedding in November. This will be our first visit to the country and as our son has visited the Mala Mala game reserve on a couple of occasions in the past, he strongly recommended we should also stay there on our way south. I looked on the Internet and booked a 3 night visit immediately after we arrive in Johannesburg. The website is clear, and covers all aspects of a visit very thoroughly. Booking was absolutely straightforward and easy - an initial half of the total cost is required immediately, followed by the balance half some 4 weeks prior to arrival. Confirmation was provided within a couple of days. Follow-up emails were provided and also advice on how best to make the bookings between Tambo Airport and the local reserve airport for arrival and departures. Indeed, I could not fault the extremely helpful, friendly, and prompt replies to my own emails from the young lady dealing with these matters, when I discovered that the normal flights to the reserve would not suffice as there was insufficient time between our arrival at Tambo initially, and the normal connecting flight to the reserve. Alternative flights and subsequent ground transportation between the alternative airfield and the reserve were speedily arranged. Payments were made in US$ by credit card, and where Rand transactions (for the flights/ground transport) were made, these were quickly converted to US$ payments. All that remains for me to say is that I hope our flights to Tambo are on time, and the animals make their appearance on schedule!”

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Posted 9 years ago

“Melissa managed my booking with an extreme sense of urgency as I was quite limited on time. She was just as amazing as the transfers organised on my behalf (IAN) who arrived ontime and chatted the entire drive to Pilensberg. On arrival, our African dream began. Tshukudu lodge was simply amazing, as were both game drives. Our 5 course dinner was nothing short of special and a memory that we will both treasure forever. The Lodge staff went above and beyond and made us feel so important. They even baked a birthday cake which of course was spectacular, particularly the magic candles that I could not blow out. I would absolutely recommend Melissa and Co as well as the Transfers. It was a dream. THANK YOU.”

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Posted 9 years ago

“To be honest: no remarks, all very well. I asked questions, I got an answer within a day, everybody I was in touch with (via mail) was friendly and polite, the payment mails and reminder payment mails were correct and on time. Now I can only hope the reservations were actually made and we don't have any surprises, but before booking anything with you I checked Tripadvisor and everybody was very happy there too, so I'm confident :-)”

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Posted 9 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews