www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our reservation at Casa do Sol was handled every efficiently, initially on line and then through communications via email. There were no problems with the payment of our deposit received, and we were given a reminder for the balance due at the appropriate time. There was only one reservation number given for the booking, and when I contacted the establishment (to confirm that one of the suites should be on ground level), they could not locate the booking due to the fact that there were two reservation numbers allocated to our booking. However, your reservations team quickly rectified the situation and gave us the second reservations number. We were very happy with the service provided by South African Hotels. Kind regards Linda Nichols”

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Posted 9 years ago

“We chose Hanglip Mountain Lodge at Entabeni for our one year wedding anniversary. The service was of utmost excellence. From arrival to departure, we were made to feel like valued guests by all the staff, as we experienced absolute luxury. A special thank you to Thapelo, our ranger, whose knowledge of the wildlife and unique style made our stay unforgettable.”

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Posted 9 years ago

“Very quick and professional procedure in all dealings”

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Posted 9 years ago

“The service provided by South African Hotels.com was very efficient. They changed my days without hesitation, answered all questions asked and notified me when my credit card gave problems.”

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Posted 9 years ago

“I had only a reservation to make from the UK. Your people handled it very efficiently and I liked the assured credit card procedure. Indeed you had the card rejected because I had inserted the wrong date! You courteously pointed out the problem and represented the card subsequently advising me and sending an invoice. Your company name is excellent for it gives a feeling of national as opposed to an individual company. I look forward to staying with you next month. Sir Robin Duthie”

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Posted 9 years ago

“Last year (2015), my wife and I decided to arrange our own safari vacations in South Africa. We looked at many venues and agents on-line and came across the South African Tourism Company at www.south-african-hotels.com , when looking at accommodation at Lakeside Lodge in the Entebeni Conservancy . We were very pleased that we did. Their assistance (through Katie Harper especially) enabled our booking to go very smoothly despite several requests, by us, for changes in our arrival/departure arrangements. SATC were the only company we dealt with that enabled direct payments to be made easily from the UK. We would definitely recommend them to others and they would be the first company we would look at for any future visit to South Africa”

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Posted 9 years ago

“I've been using this site for many years, and have always had an excellent experience with no suprises. On the odd occassion where another website site has a special offer for a venue they support that they do not, just informing them of this makes them come to the party. Many sites have amazing offers that you can't book - not so with these guys and unlike other suppliers I've tried in the past, these guys actually respond to emails - so many suppliers just don't respond or repond a week or two later. My ONLY trusted supplier in this industry.”

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Posted 9 years ago

“Ian Johnson from African Breeze Safaris, Destinations & Tours was excellent - very knowledgeable, pleasant & accommodated our group - highly recommended. He gave an insightful tour as well as scenic points of interest, certainly highlighting Soweto & the Apartheid Museum. The contact booking company - south-african-hotels.com. I would rate as 2 stars. My e mails were not returned in a timely manner as were my telephone calls to book the tour.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“It was easy to order a Taxi, Quick response, easy to pay for the trip in advance”

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Posted 9 years ago

“This was a last minute booking, and I received prompt assistance and was able to wrap up the complete process in 30 minutes. Thank you very much!”

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Posted 9 years ago

“The service and response was extremely satisfactory and will recommend anyone.”

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Posted 9 years ago

“I was very happy with the booking, deposit and final payment process when booking Gondwana Canyon Lodge, Namibia. Every step was handled speedily and efficiently and I was informed what had been done and what still needed completing with a time line. The process was clear and simple. Thank you - John Gait, Malawi.”

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Posted 9 years ago

“I had a couple of questions, and had to change my booking slightly to include an extra child. I received a reply within a couple of minutes each time. Have received excellent service. Regards Janet”

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Posted 9 years ago

“efficient service and very easy use of the site”

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Posted 9 years ago

“It is both easy and very cost effective using this site - deffinately will do so again”

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Posted 9 years ago

“Melissa was very helpful and patient, and a pleasant person to talk to over the phone.”

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Posted 9 years ago

“Very happy with efficient service thanks!!”

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Posted 9 years ago

“Quick and also good information when there was som problems. Thank you so much. Kind regards Åsa Ohlström”

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Posted 9 years ago

“Excellent communications and speed of responses to booking questions. Looking forward to my visit very much!!”

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Posted 9 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews