Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.52

4.5 Rating 1,495 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 31st May 2025

494

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bien. Jolie montres. La montre NASA est très belle et identique au photo. Par contre le bracelet est de qualité très moyenne et je serais surement obligé de le changer a un moment. Au prix de la montre c'est honteux. La montre halo chronographe, est tout aussi jolie que sur les photos. Très agréable a porter et légère. Même problème de bracelet de basse qualité. Au prix de la montre c'est honteux également. Les frais de douane qui ne sont pas indiqués au moment de l'achat (+25e) pour libérer le colis a la frontière. Beaucoup de petites choses qui cumulé ne me fera pas racheter de montre xeric...”

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Posted 2 years ago

“Design is nice. But time reading might be a challenge. Lume is not working. Kinda disappointed. Build quality is good.”

Xeric Watches 3 star review on 14th October 2022

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Posted 2 years ago

“Keeps time well, but face is impossible to read at night.”

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Posted 2 years ago

“Well i would Like To give a good review but i still wait for my Order To arrive. Its Not even in my country.”

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Posted 2 years ago

“Not too much …”

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Posted 2 years ago

“The shipping estimates were not very good ( initially estimated mid June, but was pushed back several times, until finally shipping in mid August ). But the customer support was prompt, courteous, and friendly.”

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Posted 2 years ago

“After a significant shipping mixup my watch finally arrived three months late. The design and aesthetic of the watch was certainly its draw for me, and that doesn’t disappoint. It’s function could be much better. It takes some getting used to in order to quickly tell time, and with the contrast of colours on my chosen design it is near impossible to tell time without bright light. This is a daytime only watch, with no lume and a colour selection that disappears in even slightly dimming light. It renders the chronograph feature unusable even in bright light. The minuscule second hand is also very hard to read. Clearly they have put design ahead of function for this watch, but I still enjoy the way it looks and feels. I wish I could wear it out at night.”

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Posted 2 years ago

“The watch is very good. But the wrong model came, hence the marked down.”

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Posted 2 years ago

Hello Ricky, Sorry to hear about the troubles with your order. These are actually a preorder item, brand new. We offer discounts on all Xeric preorders :) If you believe you received the wrong model, or something different than expected, please contact our team at contact@xeric.com. We'd be happy to assist you further!

Posted 2 years ago

“The watch is super cool and while I thought it might be too big, it does work with an average wrist size. The glass while authentic to theme leaves a lot to be desired. After two days of use it already shows a few scratches even though I was aware this was a possibility and took extra care.”

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Posted 2 years ago

We are so sorry to hear about the scratches on your crystal! The Trappist-1 features a hesalite crystal. All crystals are inspected before and after installation for any imperfections. This material was used so the high domed shape could be made without the crystal shattering or cracking when it might be hit against objects during normal wear and tear. The crystal can get small scratches or abrasions if it hits against objects. Luckily, they can easily be buffed out using PolyWatch Scratch Remover. Reach out to our team if you need some additional suggestions! :)

Posted 2 years ago

“Bought a watch which is advertised to be limited to 75 pieces but in reality the back of watch says 92/100. Also, since I bought the last one available I'm quite disappointed I didn't receive 75/75 (or 100/100). Then about the watch: it looks nice but for the price I expected the quality to be higher.”

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Posted 2 years ago

We do apologize for the confusion, our Vendetta is limited to 100 pieces, as noted on the product page and not 75! Unfortunately, receiving the last one doesn't guarantee getting 100/100. We are happy to you were able to grab one of the 100 made in this color and we appreciate your feedback!

Posted 2 years ago

“Was not happy with waiting.”

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Posted 2 years ago

We do apologize that it took a little longer to arrive, we hope it was worth the wait!

Posted 2 years ago

“The watch did not come with an owner's manual and had to be printed out. The manual is only a small item of 6 pages. It would have been nice to have not to print this out for an MSPR of almost $2,000 and included it with the watch. The movement does not have a serial number on it, so it would have been nice to have at least a booklet or certificate with the production number of the watch that was shipped to the customer. The strap for the watch can be adjusted but can only be shortened by changing the length by moving one of the leather bands towards the case and can only be adjusted to a few positions before the end of the strap binds with the case and becomes very difficult to close the clasp after doing so and so it may have to be actually shortened by cutting off a piece of the strap, really? The customer has to cut the strap if his or her wrist is smaller than 2 or 3 positions before they have to cut the strap! Totally unacceptable! The watch is a bit clunky when worn on the wrist. The design is very nice and the quality of the watch looks to be well made. I have had the watch for about 6 days now and it is keeping good time thus far. I am a watchmaker and so I may be a bit more critical than the average customer but to an avid collector of watches, well I will leave that up to them to decide how they feel about the purchase of this watch and look forward to more reviews. One last thing, the winding crown is not big enough to get a good grip on it to wind the watch. This is an important function and more attention should have been given to making the crown bigger so it would have been easier to wind the watch.”

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Posted 3 years ago

“I believe in and support the out-of-the-box design and craftsmanship of watches. Good job.”

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Posted 3 years ago

“I would love to write a review if I were to actually receive my order.”

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Posted 3 years ago

“WEll...I have not received the watch yet! The shipping of the watch was delayed over 4 months...but your team has been kind, reassuring, and seems like they are doing the best they can, with all the delays we seem to have in the recent past.”

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Posted 3 years ago

“Just received my watch and I really like it very much also great build quality. But it was nearly 4-months delayed. I mean a bit delay is ok but 4-months is way too long at least you should have proactively informed customers of the delay. Even worse was that on the website the wrong shipping date was still there for a very long time when I already heard from support that it will be delayed.”

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Posted 3 years ago

“Customer service slowly and far away from my expectations. The watch is marvelous.”

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Posted 3 years ago

“I have no issues with the travel case I bought, but the UPS delivery service was AWFULL!”

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Posted 3 years ago

Thank you for your feedback! We are so sorry that UPS had less than satisfactory service but we are happy to hear that your travel case has worked out well! Thanks again!

Posted 3 years ago

“Very very slow But good service”

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Posted 3 years ago

“Long waiting time”

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Posted 3 years ago

Xeric Watches is rated 4.5 based on 1,495 reviews