Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.53

4.5 Rating 1,710 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 9th December 2025

Tzu-Hsun Lin

Xeric Watches 5 star review on 8th December 2025

Bradford Ersly

Xeric Watches 5 star review on 3rd December 2025

Anonymous

507

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They're great at creating interesting looking watches, but customer communications is a weak point”

Xeric Watches 3 star review on 3rd May 2021

Helpful Report

Posted 4 years ago

“The hour blocks are partially obscured by the curved arch so you can't see the incoming hour until 2-3 min after the next hour. Small detail but you would have been seen in the prototypes.”

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Posted 4 years ago

Thanks for the feedback, Richard! It's definitely a learning process when we have new designs. We love the suggestions so please keep them coming! We appreciate your support!

Posted 4 years ago

“The Xeric brand keeps its commitments, Xeric watches are original and produced with care. The design of Xeric watches is a bit too American for the tastes of European customers”

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Posted 4 years ago

“Leider wurde die noch immer nicht geliefert. 😞 FG Jürgen Neuhold”

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Posted 4 years ago

Hi Jurgen, Your tracking recently updated to show that your watch has just arrived in Austria. I'll send you the tracking link in a separate email. Thanks for leaving a review!

Posted 4 years ago

“The watch is great! My husband loves it, except for the fact that the face scratches VERY easily. For the cost, I feel like it shouldn’t scratch as easily as it does.”

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Posted 4 years ago

“I LOVE THE WATCH BUT I WAS VERY DISAPOINTED FROM THE SHIPMENT. I GOT THE WATCH 60 DAYS AFTER THE ORDER. I WANT TO ORDER ANOTHER ONE BUT I THINK I DESERVE A DISCOUNT. THANK YOU”

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Posted 4 years ago

Xeric Watches is rated 4.5 based on 1,710 reviews